Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 19, 2018

I used this app now for almost 2 years and i'm happy with that. It safes me a lot time to create a campaign!

Wheel of Spirit
Serbia
Over 1 year using the app
February 12, 2019

Great support from Mitch. Very easy to use. Very timely responses to emails and super easy to schedule a phone call to get questions answered.

Efilters.net
Canada
Over 1 year using the app
August 6, 2019

Better than mailchimp, well done Klaviyo. We've migrated over and are enjoying all the extra features for clever email segmentation for tailoring our messages for our customers.

Ben Buckler Boards
Australia
Over 1 year using the app
October 21, 2014

After using Klaviyo for less than a week, everything looks good to succeed. We have automations, campaigns and integrations done.

Warriorcoffee.com
Finland
Over 1 year using the app
January 23, 2019

De momento la aplicación me satisface plenamente.
Sabía que era muy completa y pensé que iba a ser compleja de usar pero creo que es bastante intuitiva.
Por ahora, seguiré con Klaviyo.

Iratya
Spain
Over 1 year using the app
August 8, 2023

A fast and detailed feedback on my question regarding the trigger in a flow.
Thanks to the Klaviyo team!

OSCO
France
Over 1 year using the app
Klaviyo replied August 9, 2023

Great to hear and thanks for the review!

May 10, 2015

So far, so good!

We set this up and converted our first abandoned cart with the first follow up email.

Since we are 1 for 2.

I do wish I could find some more resources on setting up flows that have converted in the past. I guess that is the secret nobody wants to share though :)

I listened to a great podcast from May 2015 - the My Wife Quit Her Job Poscast, and two guys run a business and require Klaviyo for any customer before they agree to work with them.

This is super easy to use and we love it.

Cali Baby Boutique
United States
Over 1 year using the app
February 8, 2022

Best email software to integrate with Shopify - Hands down. I would highly recommend to anyone looking to start email marketing to use Klayvio.

Lane Walker Books
United States
Over 1 year using the app
July 23, 2021

Love Klaviyo.... Good tool and treat their customers well. I highly recommend using them. Their if/then logic is great.

The Freeze Pipe
United States
Over 1 year using the app
August 27, 2020

I've been using this app for a while and from a previous business, This is so easy to work with well integrating with other apps is seamless.

Nerd University
United States
Over 1 year using the app