Reviews (2,956)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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I have only recently started to use the Klaviyo app but I am impressed how they give small businesses the opportunity to grow by starting on a free plan.
Very awesome! Maura helped me work through a ton of stuff. Everything is working great now!
Thank you for your positive feedback! We must say, we do have a great Support Team! We are glad Maura provided awesome assistance, helping you resolve various issues. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your support!
I've been using Klaviyo for almost 2 years since I found out it integrates seamlessly with my Shopify store. It's been great. The online help pages are actually helpful, and my emails have never looked better. I recommend it to every entrepreneur I meet!
Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!
Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!
I'ma first time email campaign creator and I seem to have pulled it off, haha. I really recommend Klaviyo, I can only imagine what experience email pros could do. Cheers Klaviyo!
Best email for ecommerce ever built. We've added substantial revenue with campaigns and flows. Outstanding customer support as well.
The analytics are never correct. The pop-ups don't work. It's also impossible to get help. They only refer you to a basic Q&A page, that doesn't answer anything.
The Klaviyo App has been great for us in collecting newsletter sign ups, set up forms and conversion pop ups. There is a learning curve to really get the most out of the platform but I have found it to be fulfilling all of our needs (on the free version). We will certainly keep using it and, when the time comes, switch over to the paid version to continue our growth.
Nice app. If you don't want a plain text email for abandoned carts, then this is the app for you. It lets you create your own template so you're not stuck with a stock version of any sort of notification email that makes the brand value look weak IMO.
Integration is easy, and they have some sort of automation wizard that guides you through most of the processes.
Customer service is really on point -- Another thing to really consider since most of the apps on shopify have poor customer service.
I'm trying to follow up with something negative as a closer but cannot think of anything lol. I need some coffee.
Great app for sure. 5/5.
This app is amazing! Honestly, Our previous provider could NEVER compare. We have told all of our business buddies to switch over. So easy. So simple. We wish we would have chosen them first