Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 21, 2020

Leider antwortet der Support nicht auf meine Emails.
Kein Zugang mehr zu meinem Klaviyo-Dashboard möglich (nur noch über die Shopify App am Handy, was aber keine Lösung ist)
Über einen Browser werde ich bei dem Login-Versuch nach einem Bestätigungscode gefragt, welcher per Email versendet werden sollte (Ich erhalte aber keinen Code per Email). Emails mehrmals überprüft.
Etliche Emails wurden bisher ignoriert und keinerlei Reaktion seitens Klaviyo. Echt Schade.

Galaxybuzz
Germany
Over 1 year using the app
Klaviyo replied December 22, 2020

Hi Galaxybuzz! We're sorry to hear about your login trouble. We've looked into the issue, and it appears that your email domain isn't connected to an accessible IP. This is why you haven't been able to receive our emails, including our verification codes and responses from our Support team. We'd recommend working with your email domain provider to resolve this issue so we can send emails to your address again.

Edited June 14, 2018

The features of this app are very good. It took some back and forth with support to get everything to work, but overall this is a great app.

Eco Depot Africa
South Africa
Over 1 year using the app
April 6, 2020

I love using Klaviyo! So easy to use and makes me run my business smoothly. I recommend Klaviyo to everyone.

Koko Riko Tea
United Kingdom
Over 1 year using the app
January 16, 2022

Finally, a Shopify app that just works. Only just started using this, but I'm already enjoying it and look forward to see the results.

Seed n Sow
United Kingdom
Over 1 year using the app
August 28, 2023

Whenever I've got questions, the Klaviyo help team is so dialed in and helpful and quick to respond.

Far Bank Enterprises
United States
Over 1 year using the app
Klaviyo replied August 30, 2023

Great to hear you're getting all the help you need and thanks for the review!

March 22, 2021

Very happy with Klaviyos features, pricing and support team who are always on hand to answer my queries.

Vite Naturals
United Kingdom
Over 1 year using the app
July 4, 2018

Very good app. Easy to use and intuitive.

Camotrek
Bulgaria
Over 1 year using the app
March 20, 2019

Awesome product! Something I was looking for, email templates are nice and they have great tutorials!

Sparkle Red
Mexico
Over 1 year using the app
Edited December 23, 2018

Love unresponsive buttons and insanely long upload times? Use Klaviyo!
Specially made buy what seems like toddlers on a tomagotchi, klaviyo has continued to fail to do the simplest of things. Looks very fancy but very unresponsive and frustrating.
This is a one star review as Klaviyo seems to not let you show one star.

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The Hammer Apparel
Canada
Over 1 year using the app
September 20, 2023

Macht genau das, was es soll. :-)

EZ Originalz
Germany
Over 1 year using the app