Reviews (2,932)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

October 19, 2024

Mit Klaviyo sind wir beim E-Mail-Marketing erfolgreich geworden.

Schalkenbosch-Weine
Germany
Almost 2 years using the app
September 5, 2024

I am working with a really great ecomm group and they have templates that have been easy to import and work with.

WonderLight Jewelry
United States
About 2 months using the app
August 13, 2024

This app is producing sales for us. But need to learn to develop flow campaigns which can be a learning curve challenge. But if I can do it, you can do it.

Hometown Inspiration
United States
3 months using the app
August 3, 2024

easy to use emailing platform and it is very intuitive

Hotdiggidydog Canada Apparel and Accessories
Canada
Almost 2 years using the app
Klaviyo replied August 5, 2024

We would agree!

August 1, 2024

great service and very easy to use for email needs

LionHeart Supplements
United Kingdom
Over 7 years using the app
Klaviyo replied August 5, 2024

Our tech support is top notch.

September 11, 2024

Excellent integration.
Great flows and automations.

HOP Shop
Canada
5 months using the app
November 3, 2024

Nice and simply, but couple settings can be more obvious and logic, also I would love to see preview of all campaigns/flows instead of single mail preview

TurboKlucze
Poland
2 days using the app
October 13, 2024

They have very fast customer representatives and solve the problem instantly, I definitely recommend them.

underbros
Türkiye
About 2 months using the app
August 6, 2024

They helped me instantly, they were quick to respond and knew exactly how to resolve the issue, Great customer service

Odin Ice Baths USA
Australia
About 1 year using the app
October 1, 2024

Klaviyo is such a buggy horrible integration that I'm going to try and get my client to change. I have a sign up form teaser on my client's shopify store that is not part of any sign up form. I've literally turned off every sign up form, every flow, and even disabled Klaviyo from Shopify, and still this Klaviyo teaser is the site. I've contacted support and got the typical copy and paste, go to sign up forms to delete your teaser but there is no live sign up forms, there is no sign up forms that use this teaser, it doesn't exist. Either it was deleted previously and the code still continues to be on the site without any way of removing it and Klaviyo doesn't want to help to fix their broken buggy product.

Good Apple Sportswear
Australia
26 days using the app