Reviews (2,916)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

July 10, 2024

While a bit more complicated to use than other email software systems, once Klaviyo is set up it runs beautifully! I will never go back to using software that isn't seamlessly integrated with Shopify!

Bluestem Botanicals
United States
Over 1 year using the app
Klaviyo replied July 12, 2024

Klaviyo and Shopify, works! Thank you so much for your review.

August 1, 2024

great service and very easy to use for email needs

LionHeart Supplements
United Kingdom
Over 7 years using the app
Klaviyo replied August 5, 2024

Our tech support is top notch.

August 6, 2024

They helped me instantly, they were quick to respond and knew exactly how to resolve the issue, Great customer service

Odin Ice Baths USA
Australia
About 1 year using the app
July 10, 2024

Hello, I have been using Klaviyo for about 5 years. I also, love how Klaviyo has many different options for us wanting to be creative and attractive to our customers. Like that Klaviyo is concerned about what is concerning us as Business owners.

Thank you,

@KarlontyLWallace
Pawsative Partnerships LLC

Pawsative Partnerships LLC
United States
Over 4 years using the app
Klaviyo replied July 12, 2024

Thank you for your review! We're always listening to our customers and continuously working to improve our product.

PS: Thank you so much for being with us for 5 years!

September 11, 2024

Excellent integration.
Great flows and automations.

HOP Shop
Canada
5 months using the app
August 15, 2024

Klaviyo is a robust email marketing platform tailored for eCommerce businesses. It excels in delivering personalized email campaigns, thanks to its deep integration with eCommerce platforms like Shopify and WooCommerce.

Pawfills
United States
3 months using the app
August 13, 2024

Great customer support when you get through to an agent...always on hand to help!

eyeam
United Kingdom
8 months using the app
August 5, 2024

With workflows, it really makes customer emailing a breeze!

PokéSouq
United Arab Emirates
About 2 years using the app
July 8, 2024

Klaviyo is the best email platform on the market! I've used a few other platforms and have found this to be most intuitive & simple to use.

Francis River
Australia
Almost 2 years using the app
August 16, 2024

User friendly and easy setup. Received guidance with a devoted team member has allowed for a seamless integration. Highly recommended.

LaviLash Wholesale
Australia
2 months using the app