Reviews (3,105)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

September 25, 2024

I felt overwhelmed and had absolutely no idea how to clean my list, or send newsletters and basically needed help every step of the way. Klaviyo support team were fantastic, they made everything so easy to do and understand. Highly recommend this app :)

hotfirepits
Australia
About 4 years using the app
Edited December 3, 2024

Great integration for tailoring your customers' email experience. Helpful insights and the best option for ecommerce entreprenuers

Life Outdoors Group
United States
10 months using the app
Edited December 23, 2024

I was upset when some of my stuff was disabled it being partially my fault, although I wasn't fond of the situation Matt W from the support team got in contact with me and resolved my issues in a very timely manner, within 24 hours of my concern it was fixed, Matt did an excellent job in explaining everything very thoroughly even went out of his way sending a video with a voice over going over how to fix my concerns!! I appreciate Matts help a ton! Was very kind and professional and answered all my questions within minutes!!

ONE STRIKE
United States
3 months using the app
December 2, 2024

very well

ESSENCE 1989
Belgium
3 months using the app
November 15, 2024

I'd totally recommend. This is a game changer

Modish X Co. (Miss Modish Boutique)
United States
5 months using the app
October 3, 2024

A lot to learn but our systems have definitely improved since using Klaviyo.
The help and tutorials and live webinars are so good. I always get the answer i need! Love it

Crockers Paint & Wallpaper
Australia
Almost 2 years using the app
November 27, 2024

Customer Service and the App are wonderful. I recommended to everyone

MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor
United States
3 months using the app
December 26, 2024

Es excelente. Partí sin entender nada, y de a poco todo se hace muy fácil. Muy bueno los Workshop interactivos.

Pijamas Nabil
Chile
2 months using the app
November 14, 2024

I love that the app is easy to use for beginners and how it's versatile. However, it took me a long time for me to finally get help from the support for the error that kept happening on my free plan. I couldn't get through the sales (phone and email) and support service because my free 60-day support access had ended. Although I had installed it more than 60 days prior, I only started using the actual app from 2 weeks ago. Ended up speaking with Shopify support to have them contact me.

PUT ON LOVE + MARKET
United States
4 months using the app
December 14, 2024

G

GLAMBADA®
Slovakia
2 months using the app