Reviews (3,283)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

November 26, 2019

AMAZING!! So much better than mailchimp. Every business needs this ! Why have I only just discovered this !??

cubbytime
New Zealand
Over 2 years using the app
July 3, 2018

242nd 5* review ... we have been using them for two years now and love the program.

Clothing Arts
United States
Over 2 years using the app
September 17, 2020

Intuitive to use and plenty of help on offer.

I didn't have much experience with an email app but this has lived up to its expectations so far.

Monday Supply
Australia
Over 2 years using the app
February 26, 2019

Best email marketing platform for ecommerce ever! Awesome support and amazing features. Lots of documentations and a big and great community

Meat House Panama
Panama
Over 2 years using the app
April 29, 2014

I'm loving using Klaviyo! I was using MailChimp before and their auto responders don't send instantly (takes up to an hr).. So I was constantly having to manually send emails to customers that were meant to be automatic. With Klaviyo they send instantly! Which has freed up a lot of my time. It integrates perfectly with Shopify and their customer service is really helpful too! I love that they track the sales from your emails as well..

Daisy Plays Dress Ups
Australia
Over 2 years using the app
September 17, 2021

Love using Klaviyo for our business, great connect w/ Shopify as well! Really like how easy it is to create segments of our audience to send the best information to each person possible.

Love Sweat Fitness
United States
Over 2 years using the app
January 19, 2019

Just installed it. Manage to link to Shopify and send our first campaign in 30 min!!! Really easy to work with!

Fältbutiken
Sweden
Over 2 years using the app
December 13, 2023

WENDY WAS WONDERFUL!!!!

Lillie & Lilah
United States
Over 2 years using the app
Edited April 22, 2019

Email marketing is our primary source of revenue. We used a primate before and had moderate success. But Klaviyo took us to another level. Thanks for SHOWIN ME THE MONEY!!

COREGAMI
United States
Over 2 years using the app
January 17, 2024

I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!

ZENZ Organic Products (DK)
Denmark
Over 2 years using the app
Klaviyo replied January 23, 2024

It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!