Reviews (2,956)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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As someone else said, "Mailchimp is for sending newsletters, Klaviyo is for making money". This is an amazing app that has huge revenue potential for your business. It's relatively easy to set up (it's very powerful, so there is a learning curve), but their support are very eager to help you out. In a nutshell, for every action someone takes on your website, you can send them a personalized email relating to that action to either strengthen your relationship with that customer or generate more revenue from them. I don't think any Shopify store owner can afford not to use even the basic features of this app.
I received fast and excellent help! Thank you so much. I really appreciate it.....................
We're happy to help! Thanks for the review!
INCREDIBLE customer service! Fantastic email provider with so many capabilities! Moved from mailchimp and never looked back. Worth every penny.
Klaviyo - please keep hiring amazing customer support people as you have been.
Wishing you lots of future growth! Just don't let getting bigger get in the way of your fantastic customer support
Thanks for the incredible feedback! We're thrilled you find our customer support fantastic and Klaviyo worth every penny. We appreciate your loyalty after moving from Mailchimp. Rest assured, we're committed to maintaining excellent support as we grow. We're here for you whenever you need assistance.
This app is very powerful to manage all issues related to email marketing. It is true you will need a learning curve, but in other apps it is the same. The Shopify integration is simple, therefore creating flows is easier. I am suprissed when some people say Customer Service doesn't work properly, because Klaviyo answers to me always on time resolving my doubts. I am very satisfy with Klaviyo. Recommended.
Really disappointed that they got rid of unlimited emails. We send 1-2 per week, and they have priced themselves out of the market. Emailed the support team about the price increase and they did nothing. It will now cost me an extra $250 to send fewer emails than I was before. I also found that their editing tools were more archaic than other companies I have used.
Hi Lindsey, thank you very much for taking the time to write a review about your experience with Klaviyo. I’m sorry to hear that you’re unhappy with the email limit that applies to your tier. We apply a limit to encourage customers to send timely, targeted emails to their lists and use data segmentation to ensure that messages are relevant. I’d like to ask our customer success team to reach out and give you some tactics for reducing volume, if you’d be open to having a conversation about this. They will be in touch shortly!
my flows are not working
Hey "Pescobot", sorry that was happening to you. Looks like you already spoke with our support team and this has been fixed. Amazing! if you ever need our help again you know where to find us. We also have all these guides that can help you navigate any issues.[Link below]
https://help.klaviyo.com/hc/en-us/search?utf8=%E2%9C%93&query=flows#helpcenter
It has a lot of different templates you can use and customize, its build as drag and drop so it will be without a hassle to set it up. It has very nice designs.
Klaviyo integrates very well with Shopify and pulls some meaningful data allowing you to retarget your customers through each phase of their lifecycle. In addition, the ability to integrate your audiences constantly to FB is key to keep messaging focused across platforms.
A really helpful tool for marketing your products. I also like their option to manually send emails to customers.
Easy to use and so much amazing marketing templates and campaigns to start and continue email marketing.