Reviews (3,283)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

February 26, 2019

Best email marketing platform for ecommerce ever! Awesome support and amazing features. Lots of documentations and a big and great community

Meat House Panama
Panama
Over 2 years using the app
April 29, 2014

I'm loving using Klaviyo! I was using MailChimp before and their auto responders don't send instantly (takes up to an hr).. So I was constantly having to manually send emails to customers that were meant to be automatic. With Klaviyo they send instantly! Which has freed up a lot of my time. It integrates perfectly with Shopify and their customer service is really helpful too! I love that they track the sales from your emails as well..

Daisy Plays Dress Ups
Australia
Over 2 years using the app
September 17, 2021

Love using Klaviyo for our business, great connect w/ Shopify as well! Really like how easy it is to create segments of our audience to send the best information to each person possible.

Love Sweat Fitness
United States
Over 2 years using the app
January 19, 2019

Just installed it. Manage to link to Shopify and send our first campaign in 30 min!!! Really easy to work with!

Fältbutiken
Sweden
Over 2 years using the app
December 13, 2023

WENDY WAS WONDERFUL!!!!

Lillie & Lilah
United States
Over 2 years using the app
Edited April 22, 2019

Email marketing is our primary source of revenue. We used a primate before and had moderate success. But Klaviyo took us to another level. Thanks for SHOWIN ME THE MONEY!!

COREGAMI
United States
Over 2 years using the app
January 17, 2024

I have used several different CMS programs and Klaviyo is by far the best one out there. It has so many amazing features and is very intuitive to use. I also love their customer support, they are always SUPER helpful and respond quickly. If you use Shopify and want to grow your e-commerce business Klaviyo is it!

ZENZ Organic Products (DK)
Denmark
Over 2 years using the app
Klaviyo replied January 23, 2024

It's wonderful to hear that our customer support has been helpful and responsive. We're honored to be your choice for growing your business. If you ever need assistance or have any feedback, we're here for you. Thanks for choosing Klaviyo!

February 29, 2016

We use this app at www.coffeecanopy.com. This is by far the best e-mail app we've come across. And the best part is that it's 100% free for contacts under 250 email addresses.

This app is feature rich and better than any other free e-mail app by far. Our favorite part is that you can setup flows so that e-mails are automatically sent out based on the parameters you setup. Klaviyo does a great job pre-loading these e-mails and then you can just tailor them to your needs.

We definitely recommend this app to everyone!!!

Coffee Canopy
United States
Over 2 years using the app
November 9, 2018

I am ussing it to set al my customer journeys. It works awesome. Better than expected. Great app, so definitely try it

The Qualis
Chile
Over 2 years using the app
Edited May 26, 2019

I have this app on my 2 stores. It really helps me create campaigns in a simple way. They have a ready-made template as well. I use it for all my email marketing needs. Couldn't leave without this awesome app. I do not have to contact support for any errors or issues.

Comfy Kids Bedroom
United States
Over 2 years using the app