Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

October 28, 2023

An excellent email marketing and automation platform.

Silky U
Australia
11 months using the app
May 18, 2021

So easy to use, even for people like me who aren't the most savvy. The help center is pretty robust too. Love it!

Count Your Cookies
United States
11 months using the app
November 14, 2023

We have been using Klaviyo for almost a year and are really impressed with the email customisation features + segmenting capabilities.

The Fabric Store Online
New Zealand
11 months using the app
July 16, 2020

Really useful and easy to use. Definitely would recommend. Keeping track of customers is really easy and it's fun to create the flows.

Sundaze The Label
Estonia
11 months using the app
April 30, 2020

ITS A TOTALLY SIMPLE GREAT AND EXCELLENT APP THAT IS SO USEFUL. I RECOMMEND THAT TO EVERYBODY THAT WANNA HAVE PROFESSIONAL EMAIL MARKETING. It's AMAZING

royalniche
Sweden
11 months using the app
January 24, 2022

Before Klaviyo I was using Mailchimp, and they're like night and day. It took me hours to figure out how to get set up in Mailchimp, and then whenever I logged back in I would forget where things lived and have to figure it out again. This ate into the time I could have spent working on actual content or learning how to use more advanced features. Klaviyo in comparison was a lot more intuitive - once you poke around once, it's much harder to get lost and you can build momentum faster. Plus, I know that once I'm ready, there are a ton of more powerful features waiting for me.

Terracotta Skincare
United States
11 months using the app
January 17, 2023

Even the free plan offers a lot of opportunities for stores which are just starting. There is room for improvement in terms of speed and usability, but all in all a great programm for email marketing and basic crm.
Flo - kluuf.com

Kluuf
Germany
11 months using the app
November 4, 2021

Love this app! It's easy to use (once you get the hang of it) and SO FREAKING INTUITIVE! Worth the money every month!

The Conservatory Wholesale
United States
11 months using the app
March 30, 2022

Klaviyo is a MUST HAVE in 2022 for your shop, if you want more profit and increase your sells ! The support is awesome also and very reactive ! If you don't have Klaviyo, you lose money !

Selezia
France
11 months using the app
September 29, 2021

Great app, have been using forever. I tried Mailchimp and even Active Campaign. Great to be able to segment my list, not be charged twice for users and not have to use a conduit.

Treats Happen
Canada
11 months using the app