Reviews (3,145)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

Edited April 16, 2019

Started using this app once mailchimp and shopify ended their integration. So far I'm loving it. Highly recommended!

Gazollo
Canada
Almost 2 years using the app
September 22, 2021

I use the free account and so far I'm happy with what you can do. It is nice, you can make campains or send emails with trigger (e.g. initiate checkout)

my-belly-care
Germany
Almost 2 years using the app
December 8, 2019

So happy I have made the move to Klaviyo from Mailchimp! My store has grown to over $1 Million a year in revenue and Mailchimp was very limiting in its features and functionality; Klaviyo was the right choice for Best Chinese Medicines! https://bestchinesemedicines.com

Best Chinese Medicines
United States
Almost 2 years using the app
October 11, 2023

This is the best meat and SMS service ever. They even offer a review service now.

Henry’s House Of Coffee
United States
Almost 2 years using the app
November 28, 2021

So far I am loving this app! Easy to setup and use with awesome support and step by step instructions. I can't wait to see how this app impacts my bottom-line.

Friends&Felines
United States
Almost 2 years using the app
February 5, 2017

Klaviyo is the best thing since shopify itself to happen to us. Massive game changer for fantastic auto response emails. Great templates. very professional and easy to use. Easy to integrate into your shopify code as well

The Zero To Hero Club
Canada
Almost 2 years using the app
August 7, 2019

Love the flows and analytics. Best email marketing provider. Love Klaviyo. Much better than previous apps like Mail Chimp.

1215 Avenue Botanicals
United States
Almost 2 years using the app
May 19, 2022

Best email app I've used thus far and I've used a few top-rated ones! The features, functionality, and customer support are all top-notch!

Avant Accents
United States
Almost 2 years using the app
August 9, 2016

I think I use Klaviyo for about 10% of what it can be used for and even at that level of usage, this is a must have. Very powerful and the automation is awesome.

Gingerproblems
United States
Almost 2 years using the app
February 4, 2021

This app is Superb for Email marketing. It takes some time to get to know the platform entirely, but that's a great thing because it means it has the functionality you need. I really like the tracking stats, the flow builder. And the email drag-and-drop content builder is great and ACTUALLY makes it possible to design good-looking emails. As opposed to other email services.

Annikas Hus
Norway
Almost 2 years using the app