Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 16, 2014

As a newcomer to the online e-commerce world I found this app very useful. It is easy to navigate and use. The email template builder is straight forward and one you have used it once the next time will be very easy. Having just completed our first bulk email I found the analytics easy to understand and very useful.

Thanks Klaviyo

RS Gymwear "Gymnastics Apparel"
Australia
Over 1 year using the app
October 17, 2022

We made the switch to Klaviyo last year and haven't looked back since. It's got absolutely everything we need and it's much easier to use than our previous email service. On top of the standard email marketing tools, the analytics, customer service and trainings are all super helpful. Very glad we made the switch.

MINUS-8
United States
Over 1 year using the app
October 16, 2022

I use klaviyo app for may marketing emails and is the best for my business, only with Klaviyo 50x ROI from email in one month, Thank you Klaviyo Team

Trend4us
United States
Over 1 year using the app
November 15, 2020

This is a truly amazing service. The intelligence and connectivity is outstanding. This is one of the no-brainer choices. It is a generous plan that allows you to work with the service until you are over 250 subscribers. Odd review that gave 3 stars for that .. there is always someone I guess.

Naturally Boosted
United Kingdom
Over 1 year using the app
August 26, 2014

You know when you just use an app and you fall in love with it. This is happening right now.

A fantastic app that gives you all the analytics you need from e-mails you sent out.

We are using Auto emails to recover customers that have not purchased in 3 months, offer discount to customers who purchased a sample but not a full product, recover abandoned carts. But this is real flexible and you could set up auto emails for anything and give the system rules.

9/10, we need to use it for a month or so to award it 10/10

PureChimp
United States
Over 1 year using the app
October 14, 2022

Easy to use and really helped skyrocket my business. If you aren't doing email marketing you should- and it should be with Klayvio!

Haute Shore
United States
Over 1 year using the app
May 30, 2020

If you want to do anything with ecommerce, Klaviyo is #2 tool after your website platform. This is the tool for keeping good relationship with your customers and being able to segment them any way you can think of. Example if you have only one size left in your garment stock you can segment those who bought this size and send them amazing offer so you can get rid of this extra stock. Few words can not describe the necessity of Klaviyo

Gourmet
Iceland
Over 1 year using the app
October 29, 2015

I have been marketing online for over 10 years. And I can honestly say without a doubt that Klaviyo is one of the best email marketing and client management systems I have ever used... Great Work.

Baznian
Australia
Over 1 year using the app
November 14, 2018

Klaviyo is a must have for Shopify stores. They make email marketing incredibly easy and efficient. Segments and lists are easy to create and we love that they automatically sync with FB audiences

Better Way Health
United States
Over 1 year using the app
June 28, 2018

Absolutely love Klaviyo! I've been using this platform for a few years now. The functionality and features are everything you could ask for. I've also had great conversations with the Klaviyo team on scaling my email list and performance. They've always been super helpful and our email campaigns are doing great! Highly recommend.

Legendsocks Com
United States
Over 1 year using the app