Reviews (3,289)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

September 22, 2021

I use the free account and so far I'm happy with what you can do. It is nice, you can make campains or send emails with trigger (e.g. initiate checkout)

my-belly-care
Germany
Almost 2 years using the app
December 8, 2019

So happy I have made the move to Klaviyo from Mailchimp! My store has grown to over $1 Million a year in revenue and Mailchimp was very limiting in its features and functionality; Klaviyo was the right choice for Best Chinese Medicines! https://bestchinesemedicines.com

Best Chinese Medicines
United States
Almost 2 years using the app
October 11, 2023

This is the best meat and SMS service ever. They even offer a review service now.

Henry’s House Of Coffee
United States
Almost 2 years using the app
November 28, 2021

So far I am loving this app! Easy to setup and use with awesome support and step by step instructions. I can't wait to see how this app impacts my bottom-line.

Friends&Felines
United States
Almost 2 years using the app
August 7, 2019

Love the flows and analytics. Best email marketing provider. Love Klaviyo. Much better than previous apps like Mail Chimp.

1215 Avenue Botanicals
United States
Almost 2 years using the app
May 19, 2022

Best email app I've used thus far and I've used a few top-rated ones! The features, functionality, and customer support are all top-notch!

Avant Accents
United States
Almost 2 years using the app
February 4, 2021

This app is Superb for Email marketing. It takes some time to get to know the platform entirely, but that's a great thing because it means it has the functionality you need. I really like the tracking stats, the flow builder. And the email drag-and-drop content builder is great and ACTUALLY makes it possible to design good-looking emails. As opposed to other email services.

Annikas Hus
Norway
Almost 2 years using the app
January 17, 2024

The best email marketing app

Inspodesk
United Arab Emirates
Almost 2 years using the app
Klaviyo replied January 23, 2024

We couldn't agree more!

November 26, 2021

I've been using this app to automate my flows and campaigns. It is easy to use and I like being able to personalize my messages to my customers. Absolutely give it a try, you won't be disappointed.

Londe & Company
United States
Almost 2 years using the app
November 27, 2021

So far its working well! Easy to connect, create a template email and start a campaign. Had an email out to our newsletter group in about 10 minutes!!!

Adventure Doodles
United States
Almost 2 years using the app