Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

April 7, 2017

I've used several email apps and this is one of the best. Like most things it takes a little to get used to the interface, but its is easy to use and intuitive. The pre-built email flows are great!

Shiny Designs
United States
About 1 year using the app
February 19, 2020

I'm so so glad that I found Klaviyo! Being a new online business owner, I'm new to web design and this has helped me tremendously. Thank you so much!!

J'EUMI
United States
About 1 year using the app
November 24, 2019

Absolutely great app. It really helped me automate my email campaigns and welcome emails. Best of all it is free for small businesses.

HIIT gear
Serbia
About 1 year using the app
May 18, 2021

Creating email flows is super easy with Klaviyo. By far, this is the best tool I've used in my Shopify store.

Solnaturaleza
Spain
About 1 year using the app
August 9, 2023

I love the flexibility, segments, and features! The flows are super dope and WILL increase your company's email marketing efficiency! Their customer support is INSANE! They also offer training as well to help those of you that may not know much about email marketing! 10/10. I HIGHLY RECOMMEND!!!

Chattanooga Beard Co.
United States
About 1 year using the app
Klaviyo replied August 10, 2023

Thanks for the review and for choosing Klaviyo!

September 21, 2023

best app for email marketing - very intuitive, easy to use - lot of learning materials, highly recommend!

Vellena
Slovakia
About 1 year using the app
Klaviyo replied September 22, 2023

Thanks for the review and for choosing Klaviyo!

July 4, 2018

Really amazing app for a beginners and professionals :)

Maylwear
Hong Kong SAR
About 1 year using the app
October 21, 2021

I only integrated this app a few hours ago but it works perfectly so far and I have honestly had a great time customizing several email flows and other marketing tools for my website!

Melly Bean + Co.
United States
About 1 year using the app
Klaviyo replied October 21, 2021

Hey Claire, this is so exciting to hear and thank you for sharing your experience. Welcome to Klaviyo!

September 11, 2019

I'm honestly very happy with this app. Easy to use, and assist with our marketing greatly. Recommended!

Allure Shape
Australia
About 1 year using the app
June 14, 2021

I love this app. Easy to use and helpful with staying in touch with customers! I almost always get some type of return when I run my campaigns.

Dope And Dedicated
United States
About 1 year using the app