Reviews (3,154)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

November 8, 2021

I really like this app and all the possibilities it offers. Meets all my needs and more, I highly recommend it.

Bootrello
North Macedonia
About 1 year using the app
October 29, 2019

I had been using Privy for email sign-ups and connecting them to MailChimp and that was working okay, but I needed to be sure that with the Shopify-MailChimp breakup that I had tied up all the loose ends. I had also been struggling with setting up emails on Privy, so when Shopify suggested I bring all my contacts into Klaviyo, I did so. Within a few hours I realized how intuitive Klaviyo is with setting up signup forms, welcome series and abandoned carts. I hit a few snags and reached out to Klaviyo over the weekend with an email and in less than 24 hours, I was getting great tech support. On Monday I used their Live Chat feature and got excellent advice during the course of the workday. I am now fully operational with Klaviyo and cannot recommend this app highly enough.

Beads and Dangles
United States
About 1 year using the app
July 25, 2020

Lots of cool templates available to help you get started right away with your email marketing. But I use mostly for segmenting customers, immediate thank you notes for new orders, and customized abandoned order email. The flows are easy to modify. The analytics are clear. I have yet to fully maximize Klaviyo but I am happy thus far. Oh and the support is excellent!

Lily of the Valley
Philippines
About 1 year using the app
June 14, 2022

Great app. I highly recommend Klaviyo marketing for any e-commerce store owner who wants to scale their sales through email marketing with powerful automated flows.

STRONGER APPAREL
United States
About 1 year using the app
June 20, 2021

Es una de las mejores y completas herramienta de Email/SMS Marketing ! Te facilita la vida de una manera extraordinaria . TOP !

RITATIS
Spain
About 1 year using the app
July 5, 2021

Straightforward & easy to use. Takes a while to get used to navigate around, but no problem at all. Efficient replies & support from the Developer himself, making the experience smoother.

Van Astrea
Australia
About 1 year using the app
Edited March 1, 2021

Really easy to use, even for small businesses like mine. Very nice templates for emails. Fabulous app.
They've already helped our abandoned cart rate with they already set up email flows.

Zafiro Equestrian
Spain
About 1 year using the app
April 2, 2022

Muy útil con sus flujos de correos automatizados y campañas para temporadas especiales. Se pueden combinar con flujos SMS.

tecphone
Mexico
About 1 year using the app
January 11, 2022

Connected to Shopify, Klaviyo is BY FAR the best emailing tool to use. It's complete, full of great functionalities, and their technical support is just AWESOME - very reactive, professional, they always have a solution for you. I can't recommend enough Klaviyo , really - Thanks for this fantastic software and team

Yeslicense
France
About 1 year using the app
July 30, 2021

I use Klaviyo for abandoned cart checkouts, pop up forms, email campaigns, newsletters. It is so easy to use and highly recommended!

LuxuryFloorLamps.com
United States
About 1 year using the app