Reviews (3,293)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.
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Obsessed with klaviyo tool and support. They really deeply care about merchants and analytics are great. We use them for email and love it.
I have put off going for Klaviyo for a while because of the free alternatives but this is brilliant.
The app is very intuitive in creating different email marketing designs. However, I've had issues where the customer on the other end has error issues with access to the links , while other's don't.
I absolutely love Klaviyo. It makes email marketing a no brainer. Very easy to use for beginners and has plenty of advanced options for experienced marketers.
Great tool for ecommerce! Now i can get better data of my potential customers and send them automated emails.
Its a robust app for sending email campaigns. I wouldnt call it simple to use though. Everything you have to start from scratch.
My main negative with it is the price. We have a large database of 39000 subscribers and Klaviyo is charging us USD $600 a month for the app which I think is ridiculous.
Once upon a time with traditional bricks and mortar stores, a database of 39000 was considered huge. But with ecommerce, you reach these kind of numbers in a much shorter period.
The only reason I have stuck with Klaviyo is because you can create dynamic (always updating) audiences to use in Facebook advertising.
ie. we can advertise to customers who have bought product X but not Y.
Once other email apps have this feature Im afraid I will be abandoning ship.
Sorry guys, but paying $600 a month for an email program is insane. You are being too greedy.
Klaviyo is fantastic. The customer support is second to none. the analytics tools are top tier. At first using Klaviyo may seem daunting but with the incredible support you'll soon get the flow of things. As a new business we still manage all the email marketing ourselves, and using Klaviyo has been by our side from the start and will be for the foreseeable future and beyond. 5 star.
Thank you for your fantastic review! We're thrilled to hear that Klaviyo has been a valuable partner for your new business. It's great to know that our customer support and analytics tools have made a positive impact. If you ever need assistance or have more feedback to share, we're here for you. Cheers!
Love the functionality of this platform! Has made it so much easier to target different sections of my list!
Klaviyo Email Marketing is a great app! I am so glad that I found it. A must have app for anyone wanting their notification emails to look professional. Allows me to send beautiful emails to my customers with a uniformed feel. It also has built in analytics, follow up emails, and many other useful tools. I highly recommend it for its functionality and ease of use.
Simple integration and Outstanding Customer Service/Live Chat.