Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

August 7, 2019

Love the flows and analytics. Best email marketing provider. Love Klaviyo. Much better than previous apps like Mail Chimp.

1215 Avenue Botanicals
United States
Almost 2 years using the app
May 19, 2022

Best email app I've used thus far and I've used a few top-rated ones! The features, functionality, and customer support are all top-notch!

Avant Accents
United States
Almost 2 years using the app
August 9, 2016

I think I use Klaviyo for about 10% of what it can be used for and even at that level of usage, this is a must have. Very powerful and the automation is awesome.

Gingerproblems
United States
Almost 2 years using the app
February 4, 2021

This app is Superb for Email marketing. It takes some time to get to know the platform entirely, but that's a great thing because it means it has the functionality you need. I really like the tracking stats, the flow builder. And the email drag-and-drop content builder is great and ACTUALLY makes it possible to design good-looking emails. As opposed to other email services.

Annikas Hus
Norway
Almost 2 years using the app
September 25, 2016

One of my favorite apps. Excellent ideas to get email automation for your store. It is simple and easy to implement. At first, I did not understand how it works, but I feel more empowered to use Klaviyo even more and try new emails flows.

Viajway
United States
Almost 2 years using the app
January 17, 2024

The best email marketing app

Inspodesk
United Arab Emirates
Almost 2 years using the app
Klaviyo replied January 23, 2024

We couldn't agree more!

November 26, 2021

I've been using this app to automate my flows and campaigns. It is easy to use and I like being able to personalize my messages to my customers. Absolutely give it a try, you won't be disappointed.

Londe & Company
United States
Almost 2 years using the app
November 27, 2021

So far its working well! Easy to connect, create a template email and start a campaign. Had an email out to our newsletter group in about 10 minutes!!!

Adventure Doodles
United States
Almost 2 years using the app
August 3, 2021

Klaviyo is worth every single cent. I was worried I wouldn't get my money's worth but it is just incredible. The revenue we make just from our flows covers the monthly fee. Fantastic app and I highly recommend it. We are small business and the insight that we get from the Klaviyo team is so valuable.

BioMagnetic Sport
Australia
Almost 2 years using the app
June 22, 2022

Great Email Marketing Tool made life easier the analytics are great and very useful for entrepreneurs

izzun
Pakistan
Almost 2 years using the app