Reviews (3,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.
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I run several stores on Shopify and I use Klaviyo for all of them.
Klaviyo makes it easy to setup "flows" and I love how easy it is to segment customers and visitors.
But Klaviyo's support response time is awful. While their representatives are knowledgeable and helpful, it takes 24-72 hours before I can get a reply to my emails. And there is no phone or chat support.
This really becomes a problem when you have a campaign needs to run the same day but something is not working correctly.
For instance, I'm using a "product data feed" in one of my campaigns which pulls through products from my store. I have it set so 3 products pull through in the email; however, only 2 products are pulling through. I started a support ticket with Klaviyo over a week ago. With 24-48 hours in between emails, it takes forever to get something resolved. In this case, they simply quit responding last Thursday.
I'm switching back to MailChimp due to the support issues. It's too bad really, because Klaviyo is so much better on so many levels.
Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/
Un must mais qui demande de la patience pour le prendre en main car on peu vite se faire surprendre par des réglages qui ne sont pas activé!!! Je recommande.
I used this app one time and learning it was easy. It was more intuitive for me and made an email I am happy with. I set up the flows also but only in the past few days so I have no feedback.
So far so good. A little bit complex, for someone who is completely self taught, but I think it's because it has a lot of features. The templates are good and its quite logical. Exited to see the results of our first email campaign!
ez and powerful
I used this app to help me with my email marketing and it has been helping a lot. Easy to setup ready to go automation.
Easy to use and very effective. Even with a small client base --we've been online for only two months--, the mailing campaigns and flows are driving sales.
I decided to check out Klaviyo after all the news about Mailchimp not syncing with Shopify anymore. Best decision I've made! Klaviyos flows might be a little confusing at first but after watching a few of their videos and a few youtube videos I've set up a few flows that are doing well! The free version is more than enough to get started too!
I am really enjoying learning how to create campaigns and this app really is helping me get more comfortable with sending emails to my customers. From the step-by-step videos to the templates this app is AWESOME !!!! THANKS AGAIN!