Reviews (3,030)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, describing it as an effective sales channel. It offers personalized email flows, easy template customization, and advanced segmentation that integrate seamlessly with Shopify. The platform is user-friendly with responsive customer support and robust analytics tools that help refine marketing strategies. Some merchants noted challenges with setup and migration.

July 15, 2020

I love the app, but since nothing is perfect, the free plan is a bit limitation and the step towards a bigger plan is kind of steep.

Rearvizo
Canada
14 days using the app
March 2, 2020

It's great, very easy to use and set up. The annoying thing is the slow customer service. it takes 24 hours to get a reply. A live chat would give it 5 stars. The training videos are great but just a bit long when you want to just get set up quickly. Overall a great experience so far!

Belloost®
United Kingdom
13 days using the app
Edited February 9, 2021

We switched to Klaviyo from another automated email subscription service that we were unable to move forward with. After initial setup we were immediately able to start sending out emails with no problems. We are still learning how to use this application and we still have questions but the staff has been helpful in steering us in the right direction. It is a little more complicated for a beginner but once you get past the basics it does a lot that our last program couldn't dream of doing. 4 1/2 start wold be more appropriate. Very happy so far!

Essentials Everything
United States
12 days using the app
February 7, 2021

I just switched from Mailchimp and this is way better. The only thing I liked better about Mailchimp was the price, but Klaviyo integrates much better with Shopify. So far I find it easier to automate flows, collect data, and design e-mails for scheduled sending.

Amanda Baxter Studio
United States
12 days using the app
August 7, 2019

Easy to use and great templates!! We are going to be upgrading for sure! Just sent our first email, so we are going to analyze it through the metrics

Andean Purveyors
United States
11 days using the app
August 18, 2019

Nice app!Easy to use for beginners.With many cool features.Have a free subscription for less 250 customers

futureshock55
Czechia
7 days using the app
November 18, 2018

Pour l'instant tout va bien, même pour un novice comme moi. J'ai tatonné quelques heures pour configurer un minimum. j'affinerais après...bref à essayer.

Steampunk Store
France
6 days using the app
May 11, 2022

Worth a try. A esstential tool to reach out customers and get them reengaed. I am trying it and advise fellow Shopifians to do the same.

Prokare
India
5 days using the app
September 16, 2019

It seems to work great, once you figure it out :) I had a hard time distinguishing between a few things but I read up on it and it seems to work so far!

Comstock Heritage, Inc.
United States
4 days using the app
July 10, 2020

App muy satisfactoria, se entiende perfectamente para poder elaborar un correo las plantillas se adaptan

Boutiquemirel
Mexico
4 days using the app