Reviews (2,977)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

August 21, 2024

Alyssa D was so very helpful and polite. She provided the answer to my questions quickly and accurately. I love chat support. It's quick and easy and doesn't tie me to a phone. I'm loving Klaviyo!

The Celebration Co.
United States
10 months using the app
October 22, 2024

The email campaigns and automation flows are user-friendly and offer great customization, allowing us to create targeted and professional-looking emails with ease.

Hakan Lund
Hungary
About 10 hours using the app
Klaviyo replied October 24, 2024

Thank you so much for this amazing review. We love reading comments like these. Keep an eye out in our what's new page, to learn about all the new features to our flows.

https://www.klaviyo.com/product/whats-new?query=Flows

August 5, 2024

With workflows, it really makes customer emailing a breeze!

PokéSouq
United Arab Emirates
About 2 years using the app
September 12, 2024

easy, fast, they are the best. 8 years in.

Maroon Bell Outdoor®
United States
Almost 5 years using the app
September 17, 2024

Very good customer service. Easy to use.

Femzai
Australia
9 months using the app
September 16, 2024

It's a great app and email system. We love it so much.

Little JC
Australia
3 months using the app
November 15, 2024

I find the app extremely helpful…

Three Kings Coffee
United States
About 2 months using the app
July 10, 2024

While a bit more complicated to use than other email software systems, once Klaviyo is set up it runs beautifully! I will never go back to using software that isn't seamlessly integrated with Shopify!

Bluestem Botanicals
United States
Over 1 year using the app
Klaviyo replied July 12, 2024

Klaviyo and Shopify, works! Thank you so much for your review.

August 6, 2024

I must have for email marketing. Great library of resources and endless capability.

Transform Transwear
Australia
About 2 years using the app
July 10, 2024

Hello, I have been using Klaviyo for about 5 years. I also, love how Klaviyo has many different options for us wanting to be creative and attractive to our customers. Like that Klaviyo is concerned about what is concerning us as Business owners.

Thank you,

@KarlontyLWallace
Pawsative Partnerships LLC

Pawsative Partnerships LLC
United States
Over 4 years using the app
Klaviyo replied July 12, 2024

Thank you for your review! We're always listening to our customers and continuously working to improve our product.

PS: Thank you so much for being with us for 5 years!