Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

October 7, 2024

I cannot recommend Klaviyo enough, it is simply a fantastic tool for email marketing needs. Their support is top notch, very knowledgeable and efficient.

Klova
United States
Almost 7 years using the app
December 10, 2024

I don't know how, users find this application great!

-Email? In short, complicating less competitive than email Shopify because there are short features is less good.
You really have to try to put parameters for logo and products etc. that are not already connected to our shop.

-pop-up? only one that could be interesting on this application.

-SMS? Drop too much Australian confidential policy that blocks everything because if you are in Europe or France not title company in this country Australia impossible to use sms.

In addition, limited free version 54 days after upgrading to X price!
Nice design ok may can feature to work from in without having any know problem.

ShopyUnivers
France
9 days using the app
November 14, 2024

I love that the app is easy to use for beginners and how it's versatile. However, it took me a long time for me to finally get help from the support for the error that kept happening on my free plan. I couldn't get through the sales (phone and email) and support service because my free 60-day support access had ended. Although I had installed it more than 60 days prior, I only started using the actual app from 2 weeks ago. Ended up speaking with Shopify support to have them contact me.

PUT ON LOVE + MARKET
United States
4 months using the app
February 3, 2025

awesome service
its really helped my brand

Sneekico - Stealthy Healthy Yummy Snacks
New Zealand
3 months using the app
Klaviyo replied February 5, 2025

So happy to hear Klaviyo has helped your brand. We appreciate your support!

October 9, 2024

Easy to use, would be lost without it. Enables us to create good looking emails for campaigns, manage our flows and database easily.

KIND2
United Kingdom
About 4 years using the app
January 18, 2025

Very easy to use and made a huge difference in increasing revenue!

Mabelle O'Rama
United Kingdom
3 months using the app
Klaviyo replied January 21, 2025

So glad to hear your revenue increased! Thanks for the review!

September 25, 2024

I felt overwhelmed and had absolutely no idea how to clean my list, or send newsletters and basically needed help every step of the way. Klaviyo support team were fantastic, they made everything so easy to do and understand. Highly recommend this app :)

hotfirepits
Australia
About 4 years using the app
January 13, 2025

Good and easy to use

SmellWell
Sweden
Over 4 years using the app
Klaviyo replied January 16, 2025

Glad to hear this! Thanks for the review!

November 21, 2024

Klavio has been a great addition to Leilanis Attic marketing

Leilanis Attic
United States
Almost 4 years using the app
December 2, 2024

Great all in one app for email, sms, and reviews! Also their support is great!

Jojorganic
United States
2 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review! We love reading this!