Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

February 6, 2025

muy bien, el asistente me ha ayudado a entender mejor lo que queria hacer con mis perfiles activos y me ha creado un segmneto para confirmar mi decision

Hereu Studio
Spain
Almost 2 years using the app
Klaviyo replied February 10, 2025

Muchas gracias por las 5 estrellas! Nos alegra saber que nuestro equipo de asistencia te ha ayudado!

December 17, 2024

I’m new in the game, but when all the experts points towards the same direction, I’ll go where they are pointing

Incredible Men Apparel
United States
5 months using the app
Klaviyo replied January 7, 2025

We love to hear that! If you are new using Klaviyo, we greatly encourage you to visit https://www.klaviyo.com/customer-resources

If you need any other assistance, our support team is top notch!

January 9, 2025

This application is useful!

Blind Edge Press
United States
Over 1 year using the app
Klaviyo replied January 13, 2025

Thank you for your 5-star review! :)

November 4, 2024

Incredible app has helped us improve revenue through email marketing.

Mille Collines
Spain
Over 2 years using the app
October 15, 2024

As a small business, the Klaviyo tools from email marketing to reviews management have been extremely helpful. Smooth integration and responsive customer support.

JOHI
United States
Over 2 years using the app
October 29, 2024

We have used 4 different email marketing platforms. Klaviyo is by far our favorite.

Joyride
United States
Over 3 years using the app
December 11, 2024

Intuitive, easy to use and highly recommend.

The Gourmet Animal
United States
About 1 year using the app
November 4, 2024

Danielle M solved the issue very quickly and taught me how to avoid the problem in future!

Lily Gardner
United Kingdom
Over 4 years using the app
October 12, 2024

I had the pleasure of exchanging with Daniele, and I couldn’t be more satisfied with the support I received. She was sweet and helped me resolve my issue quickly. Daniele made the whole process feel smooth and stress-free, and her friendly demeanor made me feel supported throughout. I highly recommend her for anyone needing assistance!

Overall, the platform is easy to use, and the automation features have really streamlined my email marketing efforts. I especially appreciate the ability to create personalized flows for new subscribers, like the welcome discount for my newsletter. The support team has also been super helpful and responsive, making the setup process smooth. Highly recommend Klaviyo for any Shopify store owners looking to boost their email marketing game!

Fleurdefoi
France
5 months using the app
January 31, 2025

Parfait pour mettre en place des flux marketing. Malgré mes compétences très peu étendues sur le marketing pour le e-commerce, avec Klaviyo j'ai pu apprendre rapidement grâce à leur flux déjà pré établi. Je recommande vraiment cette application pour tous ceux qu'ils veulent agrandir leur flux clients et leur chiffre d'affaires.

T-French
France
About 1 month using the app
Klaviyo replied February 3, 2025

Nous aimons entendre cela – merci beaucoup !