Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

February 3, 2025

awesome service
its really helped my brand

Sneekico - Stealthy Healthy Yummy Snacks
New Zealand
3 months using the app
Klaviyo replied February 5, 2025

So happy to hear Klaviyo has helped your brand. We appreciate your support!

January 20, 2025

My first app for email marketing and I love it!!! Recommended

Omayra Astacio
United States
4 months using the app
Klaviyo replied January 23, 2025

We appreciate the shout-out! Thank you for the 5 stars!

November 20, 2024

Klaviyo partners very well with Shopify and helps us retain and market to our customers.

Quality Home Furniture
United States
Almost 4 years using the app
January 31, 2025

good app

Wonder Honey
New Zealand
3 months using the app
Klaviyo replied February 3, 2025

Thank you for your positive review!

December 11, 2024

Intuitive, easy to use and highly recommend.

The Gourmet Animal
United States
About 1 year using the app
December 2, 2024

Klaviyo is MUCH better than the others! Klaviyo is VERY EASY to navigate, yet has every tool you need.

EZ-Level
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

December 8, 2024

The best email marketing app I've used. It sure did take some getting used-to, but once you do, the automations and flows are powerful!

Velocity Pickleball Paddles
United States
About 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

December 2, 2024

top

COOLCRAB
Spain
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

December 22, 2024

great app for beginners

Better Day
Canada
7 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

November 18, 2024

Great customer service, especially when I'm in a pickle and can't understand how things work properly :) The system is great, but there are a few things that need tweaking like being able to open a profile in a list, and then hit the back button. You should be able to go back to the list you were in, not go to all profiles.

Daily Orders
Australia
About 4 years using the app