Reviews (3,005)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited August 10, 2019

First time using klayvio and I am impressed! Very easy to use and user friendly. Didn't know anything about klayvio, but jumped right in and created a campaign with ease.

eunray
United States
10 months using the app
September 4, 2023

The customer service is fantastic. Any technical issues are always easily resolved quickly and their support team are super friendly and helpful.

The Good Pet Home
New Zealand
10 months using the app
Klaviyo replied September 6, 2023

Thanks for your review and glad to hear you are getting the help you need!

October 12, 2023

good as

Radium PCs
Australia
10 months using the app
April 8, 2014

Klaviyo is an amazing app and worth every penny! Easily the best marketing tool we use and you can easily see your ROI with all of the campaigns you run. Highly recommended!

Todd Snyder
United States
10 months using the app
July 11, 2018

We've used Mailchimp, Campaign monitor, Constant Contact, but Klaviyo is in a league of its own! Amazing app for sending bulk emails and also for setting up flow sequences.In particular it's Shopify integration is far superior which make segmenting customers so easy. For example, if your want to send a sale promo email but exclude customers who have purchased in last 30 days it's extremely easy! Fantastic app - highly recommended.

Oco Uk
United Kingdom
10 months using the app
June 19, 2020

I've been discovering Klaviyo for a month now. What a wonderful program it is! You can cleverly arrange the program for different marketing purposes. A must have in your business!

Rasara.nl
Netherlands
10 months using the app
December 17, 2021

Klaviyo is by far the best ESP you can use for ecommerce. It is incredibly intuitive, allows you to see all of your customers data, and has the most opportunity for segmentation that I've seen to date.

Teddy Flynn's
United States
10 months using the app
November 8, 2021

I am in awe! I just switched from ConvertKit to Klaviyo and the difference is night and day for a product-based business like mine. Suddenly, everything I've been wanting to do with my email list is easy instead of a struggle!

VanDuinen Studio
United States
10 months using the app
November 21, 2021

I absolutely love Klaviyo! Awesome customer service and most of all I love their automated emails and marketing templates. Very easy to use as well.

Mon Paradis
United States
10 months using the app
August 11, 2019

So far so good. I just install it and set up all emails. It is pretty easy even I am new in email marketing. Great thing is, there are predefined marketing schemes like abandon cart, first time customer, old customer, thank you email .....

InOutCool
United States
10 months using the app