Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

November 14, 2023

Klaviyo is by far, the best email marketing platform in the market. It's very easy to set up on Shopify and is the best to set up campaigns and flows. The email builder works great as well as the list and dynamic segments. Definitely, 100% recommended.

EZON México Cerraduras Inteligentes
Mexico
Almost 2 years using the app
November 18, 2019

I have only recently started to use the Klaviyo app but I am impressed how they give small businesses the opportunity to grow by starting on a free plan.

Wear Your Mantra Designs
United Kingdom
Almost 2 years using the app
February 10, 2022

I've been using Klaviyo for almost 2 years since I found out it integrates seamlessly with my Shopify store. It's been great. The online help pages are actually helpful, and my emails have never looked better. I recommend it to every entrepreneur I meet!

American Happy
United States
Almost 2 years using the app
December 19, 2023

Klaviyo is the best, hands down!! We've tried a few, and this one facilities all of our needs. Their Customer Service is fantastic and there are so many ways to learn new things through their resources and classes. Best email marketing + sms in all of the land!!!!!!! Aurora from the CS team is 10/10!

Proven Winners Direct
United States
Almost 2 years using the app
May 1, 2019

I'ma first time email campaign creator and I seem to have pulled it off, haha. I really recommend Klaviyo, I can only imagine what experience email pros could do. Cheers Klaviyo!

Remezclas Cultura
United States
Almost 2 years using the app
March 15, 2022

Best email for ecommerce ever built. We've added substantial revenue with campaigns and flows. Outstanding customer support as well.

Kiriko Made
United States
Almost 2 years using the app
April 8, 2015

Great e-marketing app!
So easy to use and easy to customise to your specific needs.
can't recommend enough!

dropbottle
Australia
Almost 2 years using the app
October 12, 2015

Nice app. If you don't want a plain text email for abandoned carts, then this is the app for you. It lets you create your own template so you're not stuck with a stock version of any sort of notification email that makes the brand value look weak IMO.

Integration is easy, and they have some sort of automation wizard that guides you through most of the processes.

Customer service is really on point -- Another thing to really consider since most of the apps on shopify have poor customer service.

I'm trying to follow up with something negative as a closer but cannot think of anything lol. I need some coffee.

Great app for sure. 5/5.

Go Iaso
South Korea
Over 1 year using the app
April 10, 2020

This app is amazing! Honestly, Our previous provider could NEVER compare. We have told all of our business buddies to switch over. So easy. So simple. We wish we would have chosen them first

Thee Curve Boutique
United States
Over 1 year using the app
Edited June 14, 2018

The features of this app are very good. It took some back and forth with support to get everything to work, but overall this is a great app.

Eco Depot Africa
South Africa
Over 1 year using the app