Reviews (3,294)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

March 4, 2019

This app is a must have! The support staff replies SO FAST and there are a ton of helpful step by step videos for navigating.

My Vanities
United States
Almost 2 years using the app
February 12, 2016

Klaviyo is NOT the cheapest email marketing solution for Shopify. It's definitely the best! We've tested almost every solution and nothing can even come close to the ROI we've seen thus far.

Bariatricpal
United States
Almost 2 years using the app
Edited April 16, 2019

Started using this app once mailchimp and shopify ended their integration. So far I'm loving it. Highly recommended!

Gazollo
Canada
Almost 2 years using the app
September 22, 2021

I use the free account and so far I'm happy with what you can do. It is nice, you can make campains or send emails with trigger (e.g. initiate checkout)

my-belly-care
Germany
Almost 2 years using the app
December 8, 2019

So happy I have made the move to Klaviyo from Mailchimp! My store has grown to over $1 Million a year in revenue and Mailchimp was very limiting in its features and functionality; Klaviyo was the right choice for Best Chinese Medicines! https://bestchinesemedicines.com

Best Chinese Medicines
United States
Almost 2 years using the app
October 11, 2023

This is the best meat and SMS service ever. They even offer a review service now.

Henry’s House Of Coffee
United States
Almost 2 years using the app
November 28, 2021

So far I am loving this app! Easy to setup and use with awesome support and step by step instructions. I can't wait to see how this app impacts my bottom-line.

Friends&Felines
United States
Almost 2 years using the app
February 5, 2017

Klaviyo is the best thing since shopify itself to happen to us. Massive game changer for fantastic auto response emails. Great templates. very professional and easy to use. Easy to integrate into your shopify code as well

The Zero To Hero Club
Canada
Almost 2 years using the app
August 7, 2019

Love the flows and analytics. Best email marketing provider. Love Klaviyo. Much better than previous apps like Mail Chimp.

1215 Avenue Botanicals
United States
Almost 2 years using the app
May 19, 2022

Best email app I've used thus far and I've used a few top-rated ones! The features, functionality, and customer support are all top-notch!

Avant Accents
United States
Almost 2 years using the app