Reviews (3,289)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

July 17, 2018

It has a lot of different templates you can use and customize, its build as drag and drop so it will be without a hassle to set it up. It has very nice designs.

Escape Watches
United States
Over 1 year using the app
June 23, 2022

Easy to use and so much amazing marketing templates and campaigns to start and continue email marketing.

SKYELUNA
United States
Over 1 year using the app
May 19, 2022

Obsessed with klaviyo tool and support. They really deeply care about merchants and analytics are great. We use them for email and love it.

Jones Road
United States
Over 1 year using the app
October 4, 2020

I have put off going for Klaviyo for a while because of the free alternatives but this is brilliant.

Denys & Fielding
United Kingdom
Over 1 year using the app
April 29, 2014

Thanks Klaviyo, this has saved me so much time. And now I don't have to worry about following up customers, Klaviyo does it all for me.
Highly recommended, and integrates so well with Shopify it is really part of the whole now.
Very easy to load, to run campaigns, and to set up triggered emails. And the analytics is what really makes it great, I can see real time what is happening and where the action on the site is.
Well done Klaviyo.

Chandon Concepts
Australia
Over 1 year using the app
April 22, 2019

I absolutely love Klaviyo. It makes email marketing a no brainer. Very easy to use for beginners and has plenty of advanced options for experienced marketers.

Magna Canvas
Belgium
Over 1 year using the app
May 4, 2021

Great tool for ecommerce! Now i can get better data of my potential customers and send them automated emails.

Boonas
Belgium
Over 1 year using the app
January 17, 2024

Klaviyo is fantastic. The customer support is second to none. the analytics tools are top tier. At first using Klaviyo may seem daunting but with the incredible support you'll soon get the flow of things. As a new business we still manage all the email marketing ourselves, and using Klaviyo has been by our side from the start and will be for the foreseeable future and beyond. 5 star.

Flagship Nutrition™
United Kingdom
Over 1 year using the app
Klaviyo replied January 23, 2024

Thank you for your fantastic review! We're thrilled to hear that Klaviyo has been a valuable partner for your new business. It's great to know that our customer support and analytics tools have made a positive impact. If you ever need assistance or have more feedback to share, we're here for you. Cheers!

October 16, 2023

Simple integration and Outstanding Customer Service/Live Chat.

Dr. Doug's Balms
United States
Over 1 year using the app
May 17, 2023

Don't look anywhere else for customer outreach/ email marketing. Yes, it can be expensive depending on the size of your customer list but in most cases it is worth it. The integration with Shopify is very powerful. You can create highly targeted segments using any customer data from order history, to location to Shopify events such as viewed a certain product to target the exact people who want and tailor your campaigns for that audience. Also, they offer integrated SMS support and their drag and drop email editor is top notch.

Concrete Countertop Solutions
United States
Over 1 year using the app