Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

April 25, 2020

this app is the best i've seen, really usefull nd easy to understand.
Can upgrade you turnover by 15 or 30%

Odeur Saine
France
About 1 year using the app
October 31, 2016

Tight email automation, great interface. I'm ditching mail chimp next month

Zenevate
United States
About 1 year using the app
April 19, 2020

amazing and really helpful! helped me a lot with automation as a beginner. and what's more it's for free

Aerific
Hong Kong SAR
About 1 year using the app
July 31, 2019

I've only set up one email so far, but I am more than happy with all the other features that are available. The possibilities are endless with Klaviyo!

Trekell Art Supplies
United States
About 1 year using the app
April 24, 2019

Everything that I had to think of with previous companies are already done in Klaviyo! Certainly makes the process a lot easier!

Journi
South Africa
About 1 year using the app
November 25, 2021

So far it's much easier to use than MailChimp and I am enjoying playing with the various features. I was recommended to use it by a friend and am very happy with it.

Style House Cosmetics
United States
About 1 year using the app
November 15, 2018

So far, so good. Very easy to use. I like what you get for the incredible price point. This is so much smoother than my other CRM.

Le Creatif Linen
United States
About 1 year using the app
June 22, 2021

The app has really helped me recover some abandoned carts, easy to set up flows, a must have from day one

Home Steel Deco
South Africa
About 1 year using the app
January 26, 2019

So far so good. I am a first time user and have yet to publish my store but the setup process for this app has been seamless.

Misc. Drawer
United States
About 1 year using the app
Edited May 25, 2016

Klaviyo offers the ability to easily expand the elements of your brand into easy to read emails. It is functional, and the app with the daily updates is fantastic! I have needed their customer service on several occasions, and I had a real person who gave me REAL info, fast! I even needed them to write a snippet of code for me up upload to a landing page link that wasn't working. Thanks Klaviyo!

Little Cutees
Canada
12 months using the app