Reviews (3,150)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

December 17, 2021

Klaviyo is the go-to solution for email and SMS marketing for Shopify stores. I love it so much. It has a reliable and seamless Shopify integration and has been an integral part of our growing online business. I couldn't do without it.

NEARLY NEW CASHMERE CO.
United Kingdom
Over 1 year using the app
July 3, 2020

Excellent app, easy to get up and running. There is a ton of support throughout, it's UI is intuitive and it just seems helpful overall.

Hampton Visual
United States
Over 1 year using the app
December 16, 2014

As a newcomer to the online e-commerce world I found this app very useful. It is easy to navigate and use. The email template builder is straight forward and one you have used it once the next time will be very easy. Having just completed our first bulk email I found the analytics easy to understand and very useful.

Thanks Klaviyo

RS Gymwear "Gymnastics Apparel"
Australia
Over 1 year using the app
October 17, 2022

We made the switch to Klaviyo last year and haven't looked back since. It's got absolutely everything we need and it's much easier to use than our previous email service. On top of the standard email marketing tools, the analytics, customer service and trainings are all super helpful. Very glad we made the switch.

MINUS-8
United States
Over 1 year using the app
October 16, 2022

I use klaviyo app for may marketing emails and is the best for my business, only with Klaviyo 50x ROI from email in one month, Thank you Klaviyo Team

Trend4us
United States
Over 1 year using the app
November 15, 2020

This is a truly amazing service. The intelligence and connectivity is outstanding. This is one of the no-brainer choices. It is a generous plan that allows you to work with the service until you are over 250 subscribers. Odd review that gave 3 stars for that .. there is always someone I guess.

Naturally Boosted
United Kingdom
Over 1 year using the app
August 26, 2014

You know when you just use an app and you fall in love with it. This is happening right now.

A fantastic app that gives you all the analytics you need from e-mails you sent out.

We are using Auto emails to recover customers that have not purchased in 3 months, offer discount to customers who purchased a sample but not a full product, recover abandoned carts. But this is real flexible and you could set up auto emails for anything and give the system rules.

9/10, we need to use it for a month or so to award it 10/10

PureChimp
United States
Over 1 year using the app
October 14, 2022

Easy to use and really helped skyrocket my business. If you aren't doing email marketing you should- and it should be with Klayvio!

Haute Shore
United States
Over 1 year using the app
May 30, 2020

If you want to do anything with ecommerce, Klaviyo is #2 tool after your website platform. This is the tool for keeping good relationship with your customers and being able to segment them any way you can think of. Example if you have only one size left in your garment stock you can segment those who bought this size and send them amazing offer so you can get rid of this extra stock. Few words can not describe the necessity of Klaviyo

Gourmet
Iceland
Over 1 year using the app
October 29, 2015

I have been marketing online for over 10 years. And I can honestly say without a doubt that Klaviyo is one of the best email marketing and client management systems I have ever used... Great Work.

Baznian
Australia
Over 1 year using the app