Reviews (3,155)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

March 26, 2024

Excellent support, great platform, easy integration.

DukesHill
United Kingdom
About 1 year using the app
Klaviyo replied April 3, 2024

Thank you "DukesHill", we agree.

January 16, 2024

Ein E-Mail Tool, dass einem die wichtigsten Funktionen bietet mit einem wirklich sehr tollem & kompetenten Customer-Support.

Natüür
Germany
Over 1 year using the app
Klaviyo replied January 23, 2024

Danke für deine positive Bewertung! Wir freuen uns, dass unser Kundensupport hilfreich ist. Bei weiteren Fragen oder Anregungen sind wir gerne für dich da!

October 8, 2020

Love the app, easy to use and great at bringing customers into your store!
I really liked all the campaigns and the free plans are great too.

Watchplaystore
Serbia
Over 1 year using the app
May 15, 2024

Great app to use!!!!

Adanya Boutique
United States
6 months using the app
February 14, 2022

This app has the worst support ever!!! My account is still disabled 4 DAYS AND I'm STILL PAYING FOR IT!!!! The support Wei Hei is the worst maybe she's still drinking and hasn't resolved my issue for 4 days. I've already cleaned the mailing list and still tells me I didn't doo anything, but if she can only think a little bit, she'll notice that a new segment was created.

Fishers Cart
Philippines
Over 1 year using the app
Klaviyo replied February 14, 2022

Hi Jerome, thank you for sharing your feedback. We are so sorry we missed getting back to you. I will ensure our team reaches out shortly to provide you a refund for the days you did not have access to your account.

January 20, 2020

Love this app! A must have for your e-commerce store! A tool that can help increase sales and drive more traffic and repeat customers!

Barista Essentials
Australia
Over 1 year using the app
June 12, 2019

Klaviyo integrates seamlessly with Shopify making it easy to use as an email marketing platform for any eCom business no matter what you sell. If you're on the fence about it, just give them a try, there is a free trial so you have nothing to lose but learning how to use some new software.

eCommerce Paradise
United States
Over 1 year using the app
December 10, 2020

Works nicely with Shopify! Keep up the great works! Willing to see more improvements in future! Congrats!

Jopana
Malaysia
Over 1 year using the app
September 13, 2023

Luca has been exceptionally helpful getting me to where i need to be.
The tool is straight forward...but i need some more custom functionality and he went above and beyond to get me the answers.

EleGift
United Kingdom
Over 1 year using the app
Klaviyo replied September 14, 2023

Thanks for the review and for the shout out for Luca!

June 13, 2017

Really great thing to have integrated with our Shopify store and access our customer data. Love the segmentation, but there's so much more we haven't discovered yet!

Smai
Australia
Over 1 year using the app