Reviews (3,150)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

December 4, 2023

One of the best email apps! Support is always fast and spot-on. After being a Mailchimp user for the past 15 years, I'm glad I found Klaviyo

Southpaw Pet Supply
United States
Over 1 year using the app
June 28, 2018

Absolutely love Klaviyo! I've been using this platform for a few years now. The functionality and features are everything you could ask for. I've also had great conversations with the Klaviyo team on scaling my email list and performance. They've always been super helpful and our email campaigns are doing great! Highly recommend.

Legendsocks Com
United States
Over 1 year using the app
August 2, 2022

So far so good, the app is user friendly, great video tutorials and courses, and overall pleased with the amount of things you can do on the free version!

shop.mossi
United States
Over 1 year using the app
July 30, 2022

I absolutely love Klaviyo. There is no better combination than Shopify and Klaviyo to help you connect with your community and serve them. The segmenting options in Klaviyo is bananas, and their customer service is amazing!

The Leash Lounge
United States
Over 1 year using the app
January 7, 2020

It's pretty damn good! Easy to use, light on the memory and fast as a shark! Definitely recommend it!

Uninspired Shop
Ireland
Over 1 year using the app
September 4, 2019

Honestly, I was hesitant at first because I loved mailchimp but the automation and list segmentation you can build on this thing are insane! I wish they had better style templates but they are working to get there! Im sticking with Klaviyo

Bayou Band LLC
United States
Over 1 year using the app
August 12, 2020

I use this app for email marketing and sending abandoned cart emails. I love its integration with Shopify.

Fashion Melanin
United States
Over 1 year using the app
December 8, 2019

La verdad, me gusta mucho , es bastante intuitiva y se pueden configurar muchas opciones de email marketing :)

VALGAMA
Spain
Over 1 year using the app
July 5, 2021

Excellent tool for personalized email marketing. Flows are already working great, Looking forward to experimenting more.

Seed 2 Plant
India
Over 1 year using the app
May 23, 2019

I love Klaviyo and the customer service team is amazing. I recently attended Klaviyo ATX and the presentations were all very helpful. I realize that I have a lot to learn but the team was so resourceful and accommodating. I sat for a one on one with Aubrey and he showed me things in 15 minutes that would've taken me forever to figure out. I am so happy that I decided to drive down from Dallas to attend.

Elle Vie Body Products
United States
Over 1 year using the app