Reviews (2,761)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

April 1, 2014

We couldn't be happier with Klaviyo since we migrated from Mailchimp. It's truly built for Shopify - it's incredibly easy to identify relevant subsets of our customer base to send highly personalized emails. Their support is also top notch.

Litographs
United States
5 months using the app
March 24, 2021

I use this app and it really helps to reach my clients and to know great stats, it really easy to use.

Reino Vikingo GT
Guatemala
5 months using the app
September 13, 2016

Klaviyo is the best email autoresponder software out there. This is an amazing software and great customer support team. Highly recommend!

Irestore 4
United States
5 months using the app
March 11, 2018

Wish I had found this earlier! Get this app. It's really worth it and much needed.

The Cuteness Shop
Brazil
5 months using the app
Edited February 22, 2021

5% of my revenue came from this app! flows, campaigns a lot of cool stuff you can do with it, totally recomend to download it

Brown Designs
Spain
5 months using the app
May 11, 2014

All I can say is AMAZING. Worth every penny.

The ZigZag Stripe
United States
5 months using the app
November 7, 2020

We use Klaviyo for marketing to our online AND in-store customers. The integration is fantastic, it can pull in all the items from an abandoned cart with links back to the cart or the specific items. You can feature collections in your emails automatically, segment your customers based on their purchase (or even browsing) history. If you want to speak directly to the people who are shopping on your site, this is the way to do it.

The Good Life Boutique
United States
5 months using the app
September 8, 2020

So happy I switched to Klaviyo. The Shopify integration is seamless. I consider it a must have for any e-commerce business. Highly recommend.

Otiem
Canada
5 months using the app
Edited February 26, 2020

I loved the App. Super features and good prices. Just would like to chat live. Thank you! I always used this app for all my stores

FlipToYellow
United States
5 months using the app
Klaviyo replied February 5, 2020

Hi FlipToYellow. Klaviyo here. We definitely are 100% committed to helping you. You can connect with us at Klaviyo here https://help.klaviyo.com/hc/en-us/requests/new

October 15, 2021

I have used almost a dozen email marketing software, and Klaviyo is the most intuitive, user-friendly of them all.

BudTrainer
Canada
5 months using the app