Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

July 8, 2022

I have used Klaviyo for a long time and just lately decided to get more in-depth with its fantastic feature. However, I had to face an issue of add-to-cart event not triggered after adding the snippet codes to theme.liquid folder. Maggie and Josh from the customer support team were very kind to help me find someone who can fix this issue for me. Later, Brian stepped in to fix the issue. He is very professional and we had very effective communication. He tweaked some codes and asked me to paste them into the theme.liquid folder and the codes do their magic. Now I have an add-to-cart event tracking properly. Thanks, Maggie, Josh & Brian, you guys are awesome and the company should give you a raise! Cheers

FYBELLE
Hong Kong SAR
11 months using the app
September 18, 2020

Very user friendly. I love it so far! Everything is very straight forward and customizable. It's been a great way for me to get started with my e-mail list.

Axlo And Kadi Apparel
Canada
11 months using the app
February 22, 2021

Satisfied with the service! If you understand how to use Klaviyo becomes a must. Very good application

Big aubaine
France
11 months using the app
March 13, 2020

This app is amazing, just sent bulk emails to customers letting the, know about shipping delays from the virus, AWESOME!!

Chestpax
United Kingdom
11 months using the app
July 7, 2019

Really simple and helpful for sure. I was able to use this integration right out of the box and it was intuitive!

Switzerland Photo
United States
11 months using the app
May 2, 2022

Easy to use with many features we have yet to implement. It was easy to set up and import our contacts from our previous system.

hellomellow
United States
11 months using the app
March 12, 2016

Very useful and easy to use. Great work!

Mxlgbr
Germany
11 months using the app
April 15, 2019

Great app ,app helps me a lot.
Love the flow and how its integrate with my shopify store.
I recommend you to use this app.

HorseNstuff
Israel
11 months using the app
February 17, 2019

Great customer service. You are able to track many good data that you will need in the future when scaling your store.

CKB Mode
Canada
11 months using the app
Edited September 18, 2019

So far so good. wow it is awesome, I'm learning more things from Klaviyo everyday. Make sure you take some time to go thru all its capabilities as you will find this very useful and helpful. Almost addictive too! building lists and segments.
Thank you

TrendPony
United States
11 months using the app