Reviews (2,366)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

April 3, 2020

I use klaviyo on both my stores and wouldn't use anything else. Has absolutely everything you need! Recommend to anyone using shopify.

H1 English
Ireland
About 1 month using the app
July 14, 2019

This is a very cool app, I like this app because it makes it easy for me to manage my email subscriber and recapture visitors and customer

Lady Aquarius
United States
About 1 month using the app
November 25, 2019

This is by far the best email marketing app there is. It does so many things at once and it is the simplest app that I have used.

Lyse Collection
United States
About 1 month using the app
Edited June 23, 2019

This is so much better than the last program app we were using. Anyone thinking of switching to this app, you will not be disappointed. It so streamline, professional and easy to use. Our emails look so much better. As a business owner your time is the most valuable thing. This program helps you grow your business with very little study and learn time invested. We would highly recommend this app for any business. Thanks Klaviyo for making a great product that conveys professionalism!

HPSilver
United States
About 1 month using the app
July 25, 2020

What an easy and beautiful App to use, thanks guys for this App, There are no complicated setups or configurations, just click and follow the on screen instructions. Nice one.

Adores Cat
United States
About 1 month using the app
October 12, 2020

klaviyo is amazing software for Email marketing i strongly recommend it 111111111111111111111111111111

EvaCosmetics
Greece
About 1 month using the app
November 24, 2021

Loving Klaviyo for the email flow and if/then options. Lots of options for who to include and exclude from your email campaigns. I know I've only scratched the surface of what Klaviyo can do. Will continue to dive into it!

Allstitch Studio
United States
About 1 month using the app
March 1, 2022

Fantastic customer support, well thought-out app user interface and very helpful automations. Thank you!

Rapid Safety
Australia
About 1 month using the app
December 18, 2019

Amazing app! It is very useful for e-com and so easy to set up! It helped me a lot in my business. Thank you!

Casy Shop
Romania
About 1 month using the app
October 18, 2016

Great app.

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Silicagelly
Malaysia
About 1 month using the app