Reviews (2,959)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

February 17, 2019

Great customer service. You are able to track many good data that you will need in the future when scaling your store.

CKB Mode
Canada
11 months using the app
Edited September 18, 2019

So far so good. wow it is awesome, I'm learning more things from Klaviyo everyday. Make sure you take some time to go thru all its capabilities as you will find this very useful and helpful. Almost addictive too! building lists and segments.
Thank you

TrendPony
United States
11 months using the app
May 16, 2020

That app is so great.
The best email automation tool I've used so far on Shopify.

Out-of-the-box flows and automations really help when you have little experience with email marketing.

Mona and Noor
Spain
11 months using the app
May 28, 2019

I really love this app for my Shopify store. It not only is easy to navigate and make my own emails, but it is so helpful in my learning process as a new eCommerce owner.

Vintage Vibe Fashion
United States
11 months using the app
October 7, 2020

Good email system that is easily integrated into my ecommerce site https://buffaloscents.com Love the features of being able to setup different automated communications.

Buffalo Scents
United States
11 months using the app
October 12, 2023

good as

Radium PCs
Australia
10 months using the app
June 20, 2022

I used mailchimp for years but switched over to Klaviyo 10 months ago and couldn't be happier. I've learned so much about automated flows and segmentations from their blog. Can't recommend enough!

Nook Vibrant Kitchen
Canada
10 months using the app
September 4, 2023

The customer service is fantastic. Any technical issues are always easily resolved quickly and their support team are super friendly and helpful.

The Good Pet Home
New Zealand
10 months using the app
Klaviyo replied September 6, 2023

Thanks for your review and glad to hear you are getting the help you need!

Edited August 10, 2019

First time using klayvio and I am impressed! Very easy to use and user friendly. Didn't know anything about klayvio, but jumped right in and created a campaign with ease.

eunray
United States
10 months using the app
April 8, 2014

Klaviyo is an amazing app and worth every penny! Easily the best marketing tool we use and you can easily see your ROI with all of the campaigns you run. Highly recommended!

Todd Snyder
United States
10 months using the app