Reviews (3,294)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

April 22, 2019

I absolutely love Klaviyo. It makes email marketing a no brainer. Very easy to use for beginners and has plenty of advanced options for experienced marketers.

Magna Canvas
Belgium
Over 1 year using the app
May 4, 2021

Great tool for ecommerce! Now i can get better data of my potential customers and send them automated emails.

Boonas
Belgium
Over 1 year using the app
January 17, 2024

Klaviyo is fantastic. The customer support is second to none. the analytics tools are top tier. At first using Klaviyo may seem daunting but with the incredible support you'll soon get the flow of things. As a new business we still manage all the email marketing ourselves, and using Klaviyo has been by our side from the start and will be for the foreseeable future and beyond. 5 star.

Flagship Nutrition™
United Kingdom
Over 1 year using the app
Klaviyo replied January 23, 2024

Thank you for your fantastic review! We're thrilled to hear that Klaviyo has been a valuable partner for your new business. It's great to know that our customer support and analytics tools have made a positive impact. If you ever need assistance or have more feedback to share, we're here for you. Cheers!

March 28, 2016

Klaviyo Email Marketing is a great app! I am so glad that I found it. A must have app for anyone wanting their notification emails to look professional. Allows me to send beautiful emails to my customers with a uniformed feel. It also has built in analytics, follow up emails, and many other useful tools. I highly recommend it for its functionality and ease of use.

Rowdy Ann Boutique
United States
Over 1 year using the app
October 16, 2023

Simple integration and Outstanding Customer Service/Live Chat.

Dr. Doug's Balms
United States
Over 1 year using the app
May 17, 2023

Don't look anywhere else for customer outreach/ email marketing. Yes, it can be expensive depending on the size of your customer list but in most cases it is worth it. The integration with Shopify is very powerful. You can create highly targeted segments using any customer data from order history, to location to Shopify events such as viewed a certain product to target the exact people who want and tailor your campaigns for that audience. Also, they offer integrated SMS support and their drag and drop email editor is top notch.

Concrete Countertop Solutions
United States
Over 1 year using the app
November 21, 2019

I'm using Klaviyo for all my email marketing needs. I'm just getting started, but it's easy to use and is a great addition to my shopify apps

The Digital Fan
United States
Over 1 year using the app
September 13, 2023

Our return rate has increase by more than 20% the flows have reduced our expenditure and fragmentation of experience by 3 apps into 1 (reviews, back in stock and EDM) all now in Klaviyo. We have been able to make the first steps towards subscriptions with reminder flows.

Warndu
Australia
Over 1 year using the app
Klaviyo replied September 22, 2023

Great to hear and thanks for choosing Klaviyo!

May 23, 2018

Awesome app. It is a little hard to use at first but with all the videos of how to do everything it's now simple and pretty straight forward. Thanks!

Apparatustore
United States
Over 1 year using the app
July 17, 2018

I am happy with this app as it is easy to integrate and use. It is not just an email marketing tool, it comes packed with a lot of information to help target different types of customers.

E Ellebeauty
United Kingdom
Over 1 year using the app