Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 16, 2020

That app is so great.
The best email automation tool I've used so far on Shopify.

Out-of-the-box flows and automations really help when you have little experience with email marketing.

Mona and Noor
Spain
11 months using the app
May 28, 2019

I really love this app for my Shopify store. It not only is easy to navigate and make my own emails, but it is so helpful in my learning process as a new eCommerce owner.

Vintage Vibe Fashion
United States
11 months using the app
October 7, 2020

Good email system that is easily integrated into my ecommerce site https://buffaloscents.com Love the features of being able to setup different automated communications.

Buffalo Scents
United States
11 months using the app
October 12, 2023

good as

Radium PCs
Australia
10 months using the app
June 20, 2022

I used mailchimp for years but switched over to Klaviyo 10 months ago and couldn't be happier. I've learned so much about automated flows and segmentations from their blog. Can't recommend enough!

Nook Vibrant Kitchen
Canada
10 months using the app
September 4, 2023

The customer service is fantastic. Any technical issues are always easily resolved quickly and their support team are super friendly and helpful.

The Good Pet Home
New Zealand
10 months using the app
Klaviyo replied September 6, 2023

Thanks for your review and glad to hear you are getting the help you need!

Edited August 10, 2019

First time using klayvio and I am impressed! Very easy to use and user friendly. Didn't know anything about klayvio, but jumped right in and created a campaign with ease.

eunray
United States
10 months using the app
April 8, 2014

Klaviyo is an amazing app and worth every penny! Easily the best marketing tool we use and you can easily see your ROI with all of the campaigns you run. Highly recommended!

Todd Snyder
United States
10 months using the app
July 11, 2018

We've used Mailchimp, Campaign monitor, Constant Contact, but Klaviyo is in a league of its own! Amazing app for sending bulk emails and also for setting up flow sequences.In particular it's Shopify integration is far superior which make segmenting customers so easy. For example, if your want to send a sale promo email but exclude customers who have purchased in last 30 days it's extremely easy! Fantastic app - highly recommended.

Oco Uk
United Kingdom
10 months using the app
June 19, 2020

I've been discovering Klaviyo for a month now. What a wonderful program it is! You can cleverly arrange the program for different marketing purposes. A must have in your business!

Rasara.nl
Netherlands
10 months using the app