Reviews (3,293)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.
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Don't look anywhere else for customer outreach/ email marketing. Yes, it can be expensive depending on the size of your customer list but in most cases it is worth it. The integration with Shopify is very powerful. You can create highly targeted segments using any customer data from order history, to location to Shopify events such as viewed a certain product to target the exact people who want and tailor your campaigns for that audience. Also, they offer integrated SMS support and their drag and drop email editor is top notch.
I'm using Klaviyo for all my email marketing needs. I'm just getting started, but it's easy to use and is a great addition to my shopify apps
Awesome app. It is a little hard to use at first but with all the videos of how to do everything it's now simple and pretty straight forward. Thanks!
Our return rate has increase by more than 20% the flows have reduced our expenditure and fragmentation of experience by 3 apps into 1 (reviews, back in stock and EDM) all now in Klaviyo. We have been able to make the first steps towards subscriptions with reminder flows.
Great to hear and thanks for choosing Klaviyo!
I am happy with this app as it is easy to integrate and use. It is not just an email marketing tool, it comes packed with a lot of information to help target different types of customers.
Great email marketing app. Saves lots of time with many automations for abandoned carts, follow up emails to first time customers, emails requesting feedback, and more! Also has the ability to schedule the date and time that emails are sent. The only negative is the support. There is no direct contact support by chat or phone, you have to email them for help. They do answer the emails within 24 hours.
I used this app now for almost 2 years and i'm happy with that. It safes me a lot time to create a campaign!
The team went of their way to help address our issue. Nicely done!
Great support from Mitch. Very easy to use. Very timely responses to emails and super easy to schedule a phone call to get questions answered.
Customer service was amazing; worked with Hayley E and was so patient on helping me get my new sender requirements set up. Highly recommend!
Thank you so much for the recommendation. We will make sure Hayley hears this great review.