Reviews (3,009)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 27, 2016

Very happy with Klaviyo. Easiest app we have found to customize Shopify's default emails. It also has a lot of great preconfigured list segments and tools for drip campaigns and abandoned cart emails.

Batch Clothing
United States
8 months using the app
December 15, 2018

One of best free apps in Shopify. I used for my website doublehandles.com and really love it. Good one.

Double Handles Co.
United States
8 months using the app
January 17, 2014

Outstanding, simple, sleek system that is intuitive, streamlined, and effective.

theory11
United States
8 months using the app
March 29, 2022

This is absolutely, hands down, no questions asked...the best email marketing software out there. If you're not on Klaviyo...I don't know what you're doing!

Magiktea
United States
8 months using the app
Edited November 22, 2019

Klaviyo is an amazing automated app to grow a business with. I like the Free plan and the You Tube channel (Klaviyo Academy) with all the instructional videos on how to properly use the app.

Heavenly Shores
United States
8 months using the app
Edited July 23, 2020

It's such a good app with so many free features that were a game changer for my business! Its easy to use and I couldnt recommend it more!

Dressed by Danielle
United States
8 months using the app
October 15, 2015

If you're not using Klaviyo for your Shopify store, you should switch right away. The ease of interfacing with Shopify and the ability to combine products from your store in your email (for example, in the abandoned cart sequence/flow) makes a huge difference and is a feature that's not offered with traditional Auto Responders. Also, the support is fantastic. Neil rocks! I highly recommend it.

Urban Expressions
United States
8 months using the app
June 28, 2021

Best email and SMS Marketing app on shopify hands down!!!
Simple to use many different ways to boost conversions I love this app its a game changer

4Eva Turnt
United States
8 months using the app
December 11, 2019

The best email service I've ever used, no other service comes near. Best interface, best integration, best templates, everythig is so easy to use and to find. Simply, the best.

Bloomful
United States
8 months using the app
December 14, 2019

the best app for email marketing - i would defenatly recommed. Hopefully it can integrate with more apps in the future.

Alvve
United Kingdom
8 months using the app