Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive flow setup, customizable features, and wide range of templates that aid in creating personalized marketing strategies. The advanced segmentation tools and SMS feature are praised for effectively targeting the right audience. The customer service is noted for being responsive and knowledgeable, providing quick issue resolution. The user-friendly interface is accessible to all merchants, and the app is often credited for generating significant revenue for businesses.

January 27, 2016

Great email tool! Even if you don't use the paid membership, it's a great resource for creating your brand within your Shopify notification emails

Rchdecor
United States
6 days using the app
January 12, 2016

Extremely powerful email app. Klaviyo is built from the ground up for ecommerce. They have thought of everything. This is all about segmentation. If you are still using Mailchimp, Aweber or any of the other generic email services for your Shopify store then you are wasting time and money. Make the switch!

Skullsociety
United States
6 days using the app
June 1, 2022

Found this to be a great app for creating a newsletter campaign and setting up pop up on my front screen to capture email addresses. Really easy and straightforward to use and so much more I can do that I haven't got round to yet with running campaigns etc.

bellablossomchildrenswear
United Kingdom
5 days using the app
February 1, 2016

This is a must have app, it's amazing!! If you want professional emails sent out to your customers, the ability to send automated emails to new customers on their first purchase, win back customers who haven't purchased for a while and repeat customers, then get this app!

Boxofprotein
United Kingdom
5 days using the app
August 8, 2014

Handsdown the best ecommerce app on shopify. It makes segmenting customers based on all shopify data easy. Very customizable. Ed and the team offer great support too! Highly recommended to improve customer experience and email marketing ROI. 5 stars

CogniTea
United States
5 days using the app
November 9, 2021

Very easy to use! The drag and drop feature makes it beginner friendly. Love it so far and looking forward to results that will exceed expectations.

Spade Luxury Lashes
United States
5 days using the app
April 12, 2020

This app has been a lifesaver. It does most of the work for you. I would recommend this app to anyone struggling with building your email campaigns. I absolutely love it!

Badges and Buttons Club
United States
5 days using the app
June 4, 2021

I just started using Klaviyo this week and I have to say it's incredible easy to use. Love the automated features and templates. It's completely plug and play!

Bake Me Healthy Box
United States
4 days using the app
March 1, 2021

A long time mailchimp user i have tried Klaviyo with this store on the advice of our Plus Merchant Success Manager and so far so good. We are on the free plan so far as its a new store with no existing customer base. But even with the free plan we've been able to add subscribe pages, entry/exit popups and all the flows and connections. happy days so far.

Outdoor eStore Australia
Australia
4 days using the app
April 25, 2019

I just downloaded the app and made a few email templates, easy to use. Im loving this app so far. download it

The Royalty Shop
United States
4 days using the app