Reviews (3,150)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

September 21, 2023

best app for email marketing - very intuitive, easy to use - lot of learning materials, highly recommend!

Vellena
Slovakia
About 1 year using the app
Klaviyo replied September 22, 2023

Thanks for the review and for choosing Klaviyo!

October 21, 2021

I only integrated this app a few hours ago but it works perfectly so far and I have honestly had a great time customizing several email flows and other marketing tools for my website!

Melly Bean + Co.
United States
About 1 year using the app
Klaviyo replied October 21, 2021

Hey Claire, this is so exciting to hear and thank you for sharing your experience. Welcome to Klaviyo!

September 11, 2019

I'm honestly very happy with this app. Easy to use, and assist with our marketing greatly. Recommended!

Allure Shape
Australia
About 1 year using the app
October 15, 2015

I've been using Klaviyo for over a year. I chose it because of the deep integration with Shopify. I can create lists or automation flows for people who have bought certain products or even people who have bought something blue in size small, or just people who viewed a certain product page.

The customer service has always been great and the development team has been continuously pumping out new features.

Stellacarakasi
United States
About 1 year using the app
June 14, 2021

I love this app. Easy to use and helpful with staying in touch with customers! I almost always get some type of return when I run my campaigns.

Dope And Dedicated
United States
About 1 year using the app
October 4, 2018

The BEST Hands DOWN!!! I love using Klaviyo. I am using it for all my sites. And I think everyone should to.

Cherish HER
United States
About 1 year using the app
February 27, 2017

Klaviyo is wonderfully feature rich, and one of the best ways we've found to contact customers and create campaigns that actually get results.

For a service like ours, it's important to be able to explain what we do and the benefits of reviews, product descriptions, and even blogs. Klaviyo lets us do that in a dynamic and attractive way. Thanks! https://dynamiccrs.com

Dynamiccontentreviewservice
United States
About 1 year using the app
December 22, 2018

I used this app to make my very first email campaign. Awesome app! The customization is really easy to use as well!

PetFadz
United States
About 1 year using the app
March 5, 2021

Really easy to use, even for small businesses like mine. Very nice templates for emails. Fabulous app.
They've already helped our abandoned cart rate with they already set up email flows.

Familie Geschenke
Vietnam
About 1 year using the app
July 4, 2022

Apart from the random sound of badly mixed ukuleles in the background of there training videos, that stop me from watching them as I can not concentrate, the product is fine. Get rid of the bad music in the training vids.

UPAN USA
New Zealand
About 1 year using the app