Reviews (3,294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.
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Great email marketing app. Saves lots of time with many automations for abandoned carts, follow up emails to first time customers, emails requesting feedback, and more! Also has the ability to schedule the date and time that emails are sent. The only negative is the support. There is no direct contact support by chat or phone, you have to email them for help. They do answer the emails within 24 hours.
I used this app now for almost 2 years and i'm happy with that. It safes me a lot time to create a campaign!
The team went of their way to help address our issue. Nicely done!
Great support from Mitch. Very easy to use. Very timely responses to emails and super easy to schedule a phone call to get questions answered.
Customer service was amazing; worked with Hayley E and was so patient on helping me get my new sender requirements set up. Highly recommend!
Thank you so much for the recommendation. We will make sure Hayley hears this great review.
After using Klaviyo for less than a week, everything looks good to succeed. We have automations, campaigns and integrations done.
De momento la aplicación me satisface plenamente.
Sabía que era muy completa y pensé que iba a ser compleja de usar pero creo que es bastante intuitiva.
Por ahora, seguiré con Klaviyo.
The capabilities are great - especially now that you can crop images that you've added to templates. The drag and drop options are seamless and they even provide a cheat sheet of codes to help you when wanting to customize your emails. Customer support is also amazing!
We think our APP and support team are top tier too. Thank you so much for this amazing review.
A fast and detailed feedback on my question regarding the trigger in a flow.
Thanks to the Klaviyo team!
Great to hear and thanks for the review!
So far, so good!
We set this up and converted our first abandoned cart with the first follow up email.
Since we are 1 for 2.
I do wish I could find some more resources on setting up flows that have converted in the past. I guess that is the secret nobody wants to share though :)
I listened to a great podcast from May 2015 - the My Wife Quit Her Job Poscast, and two guys run a business and require Klaviyo for any customer before they agree to work with them.
This is super easy to use and we love it.