Reviews (2,956)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 17, 2021

Klaviyo is by far the best ESP you can use for ecommerce. It is incredibly intuitive, allows you to see all of your customers data, and has the most opportunity for segmentation that I've seen to date.

Teddy Flynn's
United States
10 months using the app
November 8, 2021

I am in awe! I just switched from ConvertKit to Klaviyo and the difference is night and day for a product-based business like mine. Suddenly, everything I've been wanting to do with my email list is easy instead of a struggle!

VanDuinen Studio
United States
10 months using the app
November 21, 2021

I absolutely love Klaviyo! Awesome customer service and most of all I love their automated emails and marketing templates. Very easy to use as well.

Mon Paradis
United States
10 months using the app
August 11, 2019

So far so good. I just install it and set up all emails. It is pretty easy even I am new in email marketing. Great thing is, there are predefined marketing schemes like abandon cart, first time customer, old customer, thank you email .....

InOutCool
United States
10 months using the app
May 16, 2022

The best Email marketing app out there, a real value, a great way to create an awesome flows and campaigns, very very recommended!

Take Care Tech
Israel
10 months using the app
January 4, 2021

Klaviyo's Shopify integrations are awesome, especially being able to then also segment Facebook Ads. I hope they continue with the ad platform integrations.

Portfolio Insider
United States
10 months using the app
April 21, 2020

Probably one of the best emailing tools especially on their free plan. Very easy to use and efficient.

Arxiome
France
10 months using the app
May 23, 2020

Best email marketing for Shopify. There are just soo many integrations between Shopify and Klaviyo that it is the most powerful marketing tool bar none! Seriously, it's just insane how powerful this tool can be.

Bloomspace
Australia
10 months using the app
May 18, 2019

This was the first email marketing app I have used for shopify. As a newbie to the whole email marketing game, I was quite surprised at how user friendly the app was and how seamlessly it was integrated to my store. Definitely recommend Klaviyo for the features that the app comes packed with and the amazing user experience. Wonderful job Klaviyo team.

TECHJEZ
India
10 months using the app
Edited December 30, 2020

I am soooo tickled by the endless options within Klaviyo. What the heck was I doing at Flodesk for a year--what a waste for e-commerce peeps! Thanks Klaviyo, I'll be here forever. :)

The Dainty Bow Shop
United States
10 months using the app