Reviews (3,156)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

April 6, 2021

If I could give 10 stars, I would! Truly a game changer for e-commerce. You can do so much and build truly dynamic, customised, and highly personalised emails to your customers. I switched over from a paid Mailchimp plan and Klaviyo does SO MUCH more even with the free plan!

The Flair & Natural Co
Malaysia
Over 1 year using the app
January 13, 2024

A must-have tool that helps with customer connection and the building of customer loyalty

Scrapbook Fantasies
Australia
About 1 year using the app
Klaviyo replied January 23, 2024

We very much agree. Thank you for the review!

June 20, 2024

so powerful

fbrq.com
Hong Kong SAR
About 1 month using the app
August 17, 2017

Love Klaviyo! I cant believe we used to have a Shopify store without it.

Think Board 2
United States
Over 1 year using the app
February 28, 2022

I love this app for my Shopify store! It's super easy to use & keeps me organized! I 100% recommend!

Crafty and Creative Sisters
United States
About 1 year using the app
August 24, 2015

We still can't believe that this extremely beautifully designed app is free so we'd love to pay with a positive review if possible.

Waen
Türkiye
About 1 year using the app
February 4, 2024

Is it really possible that you are email marketing template provider and I need to customize email footer for every single flow? I mean talking about saving time and doing things better...

Foerge
United States
About 1 year using the app
Klaviyo replied February 6, 2024

Hello, we understand the importance of saving time and ensuring efficiency in your email marketing endeavors. We'd like to inform you that customization options are indeed available within Klaviyo to streamline your workflow, by using a universal block (https://help.klaviyo.com/hc/en-us/articles/115005413888)

Should you encounter any challenges or have further questions, please don't hesitate to reach out or head over to our Help Center Articles, Community Page or Academy.

November 1, 2019

If you aren't on a paid account you can't call anyone but you can contact the support team. They really do follow up, are responsive and want you to get the hang of it. This isn't as simple as mailchimp but it's also more precise and that takes a little more IT involvement. I struggled but am happy

GLORI: Fit for a Queen
United States
About 1 year using the app
August 9, 2022

I LOVE Klaviyo. Always my go to Email Marketing software to use for my clients' needs. It's very user friendly and intuitive.

The Denver Skates Shop
United States
About 1 year using the app
May 12, 2020

Klaviyo is great, I recommend it to everyone with an online business. I was using a different animal related software and that was like riding a bike vs Klaviyo which is like driving a sports car. VERY NICE.

Lion & Lamb Coffee Roasters
United States
About 1 year using the app