Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

January 30, 2025

Klaviyo has transformed our Email Marketing!
From how easy and intuitive it is to use, to the quality of the template and build options to the segregation of data.
Highly recommend!

Valentines Clay
United Kingdom
3 months using the app
Klaviyo replied February 3, 2025

Thank you for your positive review!

November 26, 2024

Sin duda la mejor app y plataforma de Email Marketing para todo ecommerce. Sus posibilidades son casi infinitas, muy fácil de utilizar e intuitiva. Su atención al cliente es excelente, rápida y eficiente.
Permite automatizar todo lo que te imagines y más, ahorrando tiempo y generando € en piloto automático. ¡La recomiendo al 100%!

BACKTURE ORGANICS
Spain
Over 2 years using the app
December 23, 2024

Really great customer support - when I had an issue I received a response the same day, with a detailed video explaining the steps to resolve the problem, very helpful!

Hilltop Home
United Kingdom
7 months using the app
Klaviyo replied January 7, 2025

We love reading this! Our support team are truly the best!

January 14, 2025

Great app & customer service. Thank you Maura!

Kacper Global Shoes
United States
4 months using the app
Klaviyo replied January 16, 2025

We'll tell Maura you say thanks! Thanks for the review!

December 4, 2024

I am loving the flexibility and ease of use of Klaviyo and all the new features to help improve KPI's.

Poofy Organics
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review! For anyone else reading this, go visit our what's new page to find all the new features that Klaviyo is releasing

https://www.klaviyo.com/product/whats-new

January 30, 2025

Easy integration with shopify, great customer service, and once you get the hang of designing emails its really easy to use.

Department of Butterflies
United States
3 months using the app
Klaviyo replied February 3, 2025

Thank you for your positive review!

February 3, 2025

Easy and fast

Onism Brand
Peru
2 months using the app
Klaviyo replied February 5, 2025

Thank you so much for your support!

November 24, 2024

Klaviyo dispone de una gran cantidad de recursos para tener la cuenta optimizada, desde las integraciones hasta el equipo de Klaviyo Support.

Trendsplant
Spain
Over 2 years using the app
January 18, 2025

Very easy to use and made a huge difference in increasing revenue!

Mabelle O'Rama
United Kingdom
3 months using the app
Klaviyo replied January 21, 2025

So glad to hear your revenue increased! Thanks for the review!

December 26, 2024

Great !!

Partylagret.com
Sweden
5 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!