Reviews (2,453)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

June 1, 2024

The best E-DM Solution on the market!

Kagi
New Zealand
Over 4 years using the app
June 24, 2024

Easy to use, all that you need to get started on the free plan.

Artisan Souq
United Arab Emirates
4 months using the app
June 5, 2024

I highly recommend this app for your business site!

SOAPLUX BY DEODRIA
United States
Almost 3 years using the app
Klaviyo replied June 11, 2024

Thank you for the review.

April 22, 2024

30% of our sells come from here this is the best email mrktng tool

MineralFlow
Spain
Over 1 year using the app
Klaviyo replied April 24, 2024

We are happy to hear about your success and thank you for the great review.

April 19, 2024

Their support live chat team are so unbelievably helpful and walked me through any issues step by step, for someone who is not overly tech-y this is so helpful.

Golden Brown The Label
Australia
Over 3 years using the app
Klaviyo replied April 24, 2024

We are very happy to hear this! Thank you for the review.

May 16, 2024

Klaviyo is excellent tool for small businesses and large enterprises. I simply love this app.

MANA Kitchens
United States
9 months using the app
June 8, 2024

Klayvio is much more robust than my previouis mail aspp. The fact that it syncs wiht shopify make it a great addition

Hula Daddy Kona Coffee
United States
10 months using the app
Klaviyo replied June 11, 2024

Klaviyo and Shopify is the perfect combo.

June 18, 2024

This app has been such a timesaver! All of the email flows that you can set up in advance to assure that your customer base feels heard and nurtured is amazing. I know it will help customers build trust with my brand.

Jesstful Digital
United States
17 days using the app
March 29, 2024

I've used Klaviyo for several years now and continue to appreciate their service. Layout is intuitive, features are great, and Customer Support team is amazing.

Sanrio
United States
Over 3 years using the app
Klaviyo replied April 3, 2024

Thank you so much "Sanrio", we strive to make an awesome APP.

June 7, 2024

its just perfect. Love it!! perfect tool

Wild Heart Free Soul
Germany
Over 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the amazing review.