Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

September 25, 2024

I felt overwhelmed and had absolutely no idea how to clean my list, or send newsletters and basically needed help every step of the way. Klaviyo support team were fantastic, they made everything so easy to do and understand. Highly recommend this app :)

hotfirepits
Australia
About 4 years using the app
February 12, 2025

Great customer service

Caterpillar Cross Stitch
United Kingdom
Over 3 years using the app
Klaviyo replied February 14, 2025

We're glad to hear that! Thank you for the 5 stars!

December 8, 2024

Always Learning! Thank You Shopify Family!

The Fight Rope
United States
2 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

November 28, 2024

klaviyo is the best ESP on the market for sure. love the userability

Nano Bella
United States
5 months using the app
January 30, 2025

Pour avoir testé d'autres alternatives, Klavyio est vraiment l'option d'emailing que nous avons trouvé la plus aboutie. les possibilités de segmentations reliées à l'activité de nos clients sont shopify sont multiples et les flow d'automation sont une réelle source de croissance de chiffre d'affaires.

La Halle des Gourmets
France
Over 1 year using the app
Klaviyo replied February 3, 2025

Merci beaucoup pour les 5 étoiles! 🌟

December 2, 2024

I highly recommend this program for your business. it's easy, professional and defiantly provides results.

backwoodsgoat
United States
About 2 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

October 28, 2024

I am truly impressed with the service! From the very beginning, I was well taken care of, and all my questions were answered patiently and professionally. The advice was not only thorough but also very friendly. They took the time to address my individual needs, and I felt completely at ease. Everything went smoothly and without any hassle. I am absolutely satisfied and can highly recommend it to everyone!

FEMDAY
Switzerland
2 months using the app
December 5, 2024

Pretty easy to navigate. I love these extremely helpful tools.

Sarah Lane Home
United States
7 days using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

September 30, 2024

Klaviyo has the best support system of any platform I've used. They're incredibly attentive and always provide clear, helpful assistance. I wish every B2B platform was as efficient!

88 Acres
United States
Almost 6 years using the app
November 23, 2024

Love Klaviyo with Shopify and the support staff!

Tusk
United States
Over 5 years using the app