Reviews (2,916)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

August 15, 2024

The interface and features are really impressive, so too the pricing promoted with the app-store. Once you are using it and your member numbers get over a few thousand, the costs skyrocket. Then if you uninstall it, beware. The pop-up windows for my newsletter sign-up remain. Shopify could not assist and referred me to Klayvio. This problem is still yet to be resolved and creating a horrible user experience. I think if someone uninstalls it should be a clear and clean removal and not this level of entanglement and impact on users. I regret signing up in the first place.

Suburbtrends
Australia
4 months using the app
September 11, 2024

Brilliant customer support, that's what all matters

Roomantique
United Kingdom
About 4 years using the app
August 25, 2024

Completely unreliable software. Sometimes a campaign sends, sometimes it doesn't. Often have to keep repeating setup until it decides to send.

mindplusbeauty.com
United States
Over 2 years using the app
August 6, 2024

I must have for email marketing. Great library of resources and endless capability.

Transform Transwear
Australia
About 2 years using the app
November 2, 2024

This app provides a clearer picture of your progress as a business owner. I highly recommend.

Chozen Family Clothing Company
United States
About 1 month using the app
July 15, 2024

Its a large learning curve to become excellent at using, but i minor curve to get started and active. Klaviyo email flows brought in hundreds to my bottom line at a fraction of the cost for ads! I love it!

Abodoria
United States
Over 1 year using the app
September 12, 2024

easy, fast, they are the best. 8 years in.

Maroon Bell Outdoor®
United States
Almost 5 years using the app
July 26, 2024

I love Klayvio! Easy experience, to get to my customers always.

The KB Glam
United States
Almost 3 years using the app
July 10, 2024

The best email ESP I've used over the past 8 years in this industry. The offering creates ease, and a strong ROI. But the support is also fast and satisfactory.

Briogeo Hair Care
United States
Over 6 years using the app
Klaviyo replied July 12, 2024

Thank you so much for the 5-star review.. and thank you for being such a loyal customer.

August 19, 2024

It makes us Money!

Maverick Distillery
Canada
About 3 years using the app