Reviews (3,120)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

August 19, 2024

Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all.

I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result.

You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo.

Their learning tools are great. Take the time to join them on their webinars.

Great company run by a great CEO.

Great Balls of Flour
United Kingdom
10 months using the app
October 19, 2024

Mit Klaviyo sind wir beim E-Mail-Marketing erfolgreich geworden.

Schalkenbosch-Weine
Germany
Almost 2 years using the app
October 9, 2024

great customer service and easy to get in touch

Peony Parcel
Australia
About 5 years using the app
September 23, 2024

Klaviyo makes it easy to setup our automations. Easy to use as well!

JordiLight Inc.
United States
5 months using the app
Klaviyo replied September 25, 2024

Thank you so much for the 5-star review. We agree our flows are top notch.

September 5, 2024

One of the best apps i've actually ever used. Very user friendly

tinkaly
United Kingdom
Over 2 years using the app
Klaviyo replied September 9, 2024

Thank you so much for the review, and we love to read this.

September 12, 2024

Really good concept, but I personally found difficult to use, expensive and not very good in terms of emailing, all in all.. I would find an alternative!

Blush Beauty Group
United Kingdom
About 4 years using the app
September 27, 2024

This service is absilutely amazing! Very intuitive to use with a simple UI. I've always used Shopify's email app and I never thought there was anything wrong with it or anything missing until I tried Klaviyo. It's so valuable for my business.

JoshZandman
United States
6 days using the app
August 12, 2024

I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.

Stray Dog Designs
United States
Over 4 years using the app
December 2, 2024

Love using Klaviyo

Cyclerie
United States
Over 2 years using the app
December 12, 2024

Very easy to use

Net Gate News
United States
Over 3 years using the app