Reviews (3,110)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

September 23, 2024

Klaviyo makes it easy to setup our automations. Easy to use as well!

JordiLight Inc.
United States
5 months using the app
Klaviyo replied September 25, 2024

Thank you so much for the 5-star review. We agree our flows are top notch.

October 19, 2024

Mit Klaviyo sind wir beim E-Mail-Marketing erfolgreich geworden.

Schalkenbosch-Weine
Germany
Almost 2 years using the app
September 27, 2024

This service is absilutely amazing! Very intuitive to use with a simple UI. I've always used Shopify's email app and I never thought there was anything wrong with it or anything missing until I tried Klaviyo. It's so valuable for my business.

JoshZandman
United States
6 days using the app
October 9, 2024

great customer service and easy to get in touch

Peony Parcel
Australia
About 5 years using the app
August 23, 2024

I have literally has the best support experience of my life with Klaviyo. Huge shout out to Danielle M.

Twenty First Century Herbs
United Kingdom
Over 5 years using the app
September 10, 2024

I hate the Klaviyo app. I was forced to switch over to it when I hired an email marketing team last year and I wish I never left Omnisend. Klaviyo requires you to be an expert on their platform in order to be able to use it. I've been trying to modify a basic ORDER CONFIRMATION email, I just need it to show the variants of the products ordered, the prices, shipping, tax and total.. but it's so difficult to do!!! It shouldn't be so difficult to make a basic order confirmation email show the items ordered and the total paid... I will be leaving Klaviyo as soon as I can figure out how to migrate all my existing flows to a better platform.

Suniela Beach
Canada
Over 1 year using the app
October 10, 2024

so far so good! Customer service is amazing as well whenever I've been stuck! Moved from Mailchimp and haven't looked back.

Goodwood Audio
Australia
29 days using the app
December 2, 2024

Love using Klaviyo

Cyclerie
United States
Over 2 years using the app
December 12, 2024

Very easy to use

Net Gate News
United States
Over 3 years using the app
December 9, 2024

Great software not the cheapest but awsome features and great customer support

Socom Tactical Airsoft
United Kingdom
About 2 months using the app