Reviews (3,156)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

Edited March 30, 2019

Great app. It is really easy to customize templates in this app. Plus they have a good variety of existing templates. Waiting to try more features.

RUNWAYIN
India
About 1 year using the app
August 15, 2019

Extremely easy to use with beautiful layouts. I was a little overwhelmed about sending my first newsletter, but Klaviyo has made it simple.

Showdown 124th
Canada
About 1 year using the app
August 13, 2019

So far I am really liking the features and ease of use, better than Mailchimp. I recommend it to small business owners.

Dignitii Activewear Inc
Canada
About 1 year using the app
January 9, 2024

Thanks good help!

YummygumsUK
Netherlands
About 1 year using the app
November 27, 2021

It's a great app that can really be used without many restrictions for free. Yes, their logo shows but that is fine. Good job.

NeonSpace BG
Bulgaria
About 1 year using the app
June 13, 2023

Great tool coming from MailChimp ! The integration with shopify is exactly what we were looking for and is super powerful and the functionalities allow us to send the right message to the right customer.

Labo SVR FR
France
About 1 year using the app
Klaviyo replied July 5, 2023

Thanks for the review and for being a Klaviyo customer!

November 8, 2021

I really like this app and all the possibilities it offers. Meets all my needs and more, I highly recommend it.

Bootrello
North Macedonia
About 1 year using the app
June 1, 2016

This app is easy to use and I find it necessary for a personalized customer experience.

Ouroboros Herbals
United States
About 1 year using the app
August 18, 2018

Klaviyo is really easy to use, they have a very intuitive designer for their emails and campaigns. Their platform is really well laid out, it makes creating flows and campaigns easy and creative, and the A/B testing function is really accessible.

We're very happy with Klaviyo's service and would highly recommend!

B.O.M.E Clothing

B O M E
United Kingdom
About 1 year using the app
October 29, 2019

I had been using Privy for email sign-ups and connecting them to MailChimp and that was working okay, but I needed to be sure that with the Shopify-MailChimp breakup that I had tied up all the loose ends. I had also been struggling with setting up emails on Privy, so when Shopify suggested I bring all my contacts into Klaviyo, I did so. Within a few hours I realized how intuitive Klaviyo is with setting up signup forms, welcome series and abandoned carts. I hit a few snags and reached out to Klaviyo over the weekend with an email and in less than 24 hours, I was getting great tech support. On Monday I used their Live Chat feature and got excellent advice during the course of the workday. I am now fully operational with Klaviyo and cannot recommend this app highly enough.

Beads and Dangles
United States
About 1 year using the app