Reviews (3,283)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

April 1, 2014

Klaviyo makes it incredibly easy to target the exact customers we are trying to reach - it's easy to use and has way more useful features than mailchimp. Incredible support staff and we've seen a dramatic increase in revenue from our email campaigns. I highly recommend Klaviyo for e-commerce sites of any size.

Project Repat
United States
Over 1 year using the app
March 26, 2019

Automate the customer engagement. I use this for Sending campaign , requesting for customer feedback. Good thing is everything is automatic

Tamil Brands
India
Over 1 year using the app
May 27, 2014

the integration with shopify makes this an extremely versatile marketing tool. the user interface is very intuitive. worth every penny.

JHill Design
United States
Over 1 year using the app
December 10, 2022

I love this app! It works perfectly, and the support is amazing. They are always quick to respond and friendly. The app is super easy to use, and provides a lot of options.

Mimonz Gift
United Kingdom
Over 1 year using the app
December 10, 2020

Excellent app, really made us order and organization in the customer list, sending orderly emails and tracking them

filiandgala
Spain
Over 1 year using the app
April 19, 2023

Moving to Klaviyo was the best decision we ever made. It allows your business to be more connected with customers.

Willow Shoes
New Zealand
Over 1 year using the app
October 15, 2022

Great app. I love the ease with which we can design mailers, and the metrics that are offered are easy to digest.

Wine To Share
Singapore
Over 1 year using the app
January 22, 2024

Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!

It's NOMB
United States
Over 1 year using the app
Klaviyo replied January 24, 2024

Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!

June 5, 2021

This is such an amazing and easy to use email marketing tool. Definitely a must have for any ecommerce business.

elate CBD
United States
Over 1 year using the app
September 2, 2019

Loving the app so far works very easily with Shopify integration,
Love the easy to use templates and design aspect of the program.

NZ Wine Export
New Zealand
Over 1 year using the app